Premium Practice Specialist - Calgary, Canada - Johnson & Johnson

Johnson & Johnson
Johnson & Johnson
Verified Company
Calgary, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
At Johnson & Johnson Vision, we have a bold ambition: to change the trajectory of eye health.

That's why, through our operating companies, we've developed solutions for every stage of life—to help people see better, connect better, and live better.

We partner with eye care professionals to provide some of the world's leading products and technologies to address refractive error, cataracts, dry eye, and beyond.

We are committed to using our reach and size for good and strive to put quality eye care within reach of everyone, everywhere.

This position will be located in Calgary, AB.


Position Overview:


The Premium Practice Specialist (PPS) drives customer value with all Johnson & Johnson Surgical Vision (JJSV) Premium IOLs (PCIOL, Toric, and NPIs).

This position plays a critical part in the long-term success of accounts In addition to serving as the lead for practice education/promotion of Premium products, this position plays a major role in customer retention, satisfaction, and add-on sales.

This position works in collaboration with Account Executives, Senior Account Executives and Private Practice Managers and is supported by the Regional Sales Manager in helping develop strategies to gain new Premium Customers.


Key responsibilities:
The position reports directly to the Regional Sales Manager. Must be able to build meaningful relationships with both internal & external stakeholders. Excellent computer skills with efficient use of Office 365. The ability to create and edit large-scale PowerPoint presentations is a must. The position will interface with Physicians/Administrators/Nurse Managers and Purchasing and be expected to understand all aspects of cross-departmental selling.

The PPS should have a broad understanding of Premium IOLs, practice adoption concepts, and the ability to work well within diverse settings (Hospitals, Private Centres, NHSF, and Meetings).


Organized and reliable:
able to work independently and make decisions based on data & facts


Main areas of responsibility:

  • Works closely with the Regional Sales Manager & fellow team members to maximize efforts to identify new customers, maintain existing customers, address outstanding customer needs and provide feedback for improvement.
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
  • Delivers proactive customer contact strategy to drive adoption of our Premium portfolio of JJSV IOLs.
  • Increases customer satisfaction by understanding customer business needs and implementing programs to drive adoption/education of JJSV Premium products.
  • Monitors and tracks expected vs. actual product usage.
  • When needed, attends Trade Shows and meetings (e.g. COS, Provincial Meetings, AAO, ASCRS, etc.) throughout the year

Qualifications:


Qualifications:

  • A minimum of a University Degree is required, MBA is an asset.
  • 3+ years of professional selling experience.
  • Knowledge of/experience in ophthalmology and pullthrough of IOLs is desired.
  • Experience calling in on office environment is desired.
  • At least 2 years of experience in healthcare.
  • Medical device experience is highly preferred.
  • Background and understanding of Operating Room, as well as knowledge of evolving healthcare environment is desired.
  • Ability to travel 4050%+ of the time in Western Canada.
  • Strong leadership, analytical, communication, negotiation, and collaboration / teambuilding skills.
  • Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential._

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