Marketing Manager - Toronto, Canada - TELUS

TELUS

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Toronto, ON, CA Vancouver, British Columbia, CA Ottawa, ON, CA Edmonton, AB, CA Quebec, Quebec, CA Montreal, Quebec, CA Winnipeg, MB, CA Calgary, AB, CA- Req ID: Jobs by Category: Sales and Marketing- Job Function: Marketing- Status: Full Time- Schedule: Regular
Description:

Our Team and what we'll accomplish together

Do you get excited about the idea of playing a key role in evolving the TELUS Retail Limited (TRL) workforce into a high performance and business ownership culture?
Do you have an immense passion for improving team member experience, performance and development?
Do you love the challenge of starting with an ambiguous idea and then designing & implementing programs with measurable outcomes?
Do you have intimate knowledge of "how things really work" in a frontline team and know how you would leverage this knowledge to implement approaches to drive adoption & reinforcement of performance programs?

If the answer is "Yes", then this is the role for you

Our TRL People Strategy team is looking for a Marketing Manager who will wear several hats: trusted advisor, program manager and change agent.

Toggling between the big picture and then rolling up your sleeves to do the tactical work to drive Performance Development in TRL.

You'll be a valued member of the TRL People Strategy team.

Together we are responsible for our strategic workforce transformation and identifying "what good looks like", while enabling our workforce to achieve desired outcomes.

We are also invested in defining TRL field roles and expectations, infusing the principles of diversity & inclusion into core programs, and ensuring Total Well-Being for all team members.

We achieve our goals in partnership with multiple teams including Human Resources, Training, Sales teams, Talent Acquisition, TRL Sales & Support Strategy Workforce management

What You'll Do

Take a programmatic approach to fostering a high performance, coaching culture in TRL through the creation of performance optimization tools and resources for TRL leaders aimed at aligning team member performance with organizational goals. Maintain & evolve resources to ensure continued effectiveness & relevance
Partner and collaborate with field leaders to provide full cycle performance planning support including making informed, insight driven recommendations on focuses, goals and behavioral actions based on priorities+insights
Analyze performance outcomes and gather TRL field insight /feedback to inform a strategy that drives continuous improvement
Lead change management, gotomarket/gaps, adoption and reinforcement of program activities. Work with peers & leadership to execute programs effectively and drive adoption.
Provide consult to cross functional partners to ensure "TRL People Strategy" outcomes are considered in development and delivery of all programs

Qualifications:

What You'll Bring:

Strong leadership skills gained from
coaching and/or management experience:
Exceptional people skills: this is a relationship-based role.

You are a
superior collaborator who can effectively listen and influence:

You are an
strong communicator (verbal and written) and
can "sell" your ideas at team member and executive level alike:
An analytical approach: you will leverage performance data to help others unlock their potential

-
You know when and how to flex your style:You can toggle between when you guide and support versus direct and drive

You are very comfortable
influencing others without direct authority:
You are an
integrator with the ability to see the "big picture" and understand how your work is interconnected to other teams' work

Required Professional Designation/Certification