- 2 to 4 years relate experience or equivalent combination of education and experience.
- MCSE preferred
- MCP required
- Cisco, VOIP & Aruba wireless a plus
- Basic knowledge of TCP/IP
- Strong analytical and diagnostic skills
- Knowledge of Windows 2000, 2003 server management applications such as DHCP, DNS, Active
- Knowledge of VERITAS Backup Exec software
- Knowledge of Microsoft ISA 2000, 2006 administration
- Understanding of Windows 2003 and patching requirements
- Understanding of Windows client operating systems such as XP and Vista
- Basic understanding of VMware
- Strong written and verbal skills
- Provides Desktop and End User Support to ensure accessibility of client tools and applications
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- Responsible for supporting all facets of server administration (logins, passwords, etc.) patching (antivirus and OS patches) backups and restores at local site
- Complete Daily, Weekly and Monthly checklists accurately and in a timely manner
- Responsible for adds, moves and changes of all users of the local center
- Key participant in Change Implementation Management (CIM) and submits change control documentation in accordance with organizational standards
- Responsible for IT asset management, inventory and disposal in accordance with organizational standards
- Responsible for all site software compliance issues
- Assist and act as remote hands and eyes while troubleshooting issues with remote engineers
- Act as the facilities backup for Power Infrastructure (Genset, UPS, HVAC)
- 24x7x365 availability to support end users on an as needed basis
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Deskside Support Technician - St. John's, Canada - PeopleToGo
Description
Job Title:Deskside Support Technician (Systems Administrator)
Type:
Contract -3 months
Location:
St. John's, Newfoundland
Starts:
April 23, 2012
Hourly Rate:
$22/hr- $25/hr
Our client is seeking an experienced Deskside Support Technician to join the team in their St. John's, NFL location for a 3 month contract period.
Skills Required Include:
Bachelor's degree preferred.
This position provides Incident Management Level 1 support to include incident identification and resolution and is responsible for providing technical support and maintenance for all servers and systems in the designated site and implementing systems security and policies.
They will support 300 end users at this facility.Role – Detailed List of Duties/Responsibilities:
