Community Manager - Toronto, Canada - IMAGEMOTION

IMAGEMOTION
IMAGEMOTION
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

As a Community Manager you will have the opportunity to work closely with our executive management team, e-commerce team as well as marketing and social media teams.


  • Manage all Customer Service activities for all our community online;
  • Engagement with community across IG, TikTok, YouTube and Facebook.
  • Manage product updates on Shopify Plus ecommerce platform;
  • Liaison with our Marketing, Social media and content production teams;
  • Manage all Influencer Gifting program in collaboration with our agency influencer team;
  • Shipment of products to influencers on an ongoing basis;
  • Work with various members on the Ecommerce team and crossdepartmental team to gather all digital content needs and requirements (ex: For seasonal campaigns, big product moments, new web features, policy updates, etc.) shortterm and longterm;
  • Assist executive management team on some tasks and coordinate work back schedule for some parties involved and vigorously follow up on deadlines to ensure seamless execution;
  • Drive insights, communicate best practices and opportunities through analysis and leveraging data and learnings to continuously optimize the requirements and briefs;
  • Communicate findings and analyses in a clear and concise way to crossdepartmental teams with the end goal of driving action and valuable insight.

Qualifications:


  • Experience in Customer Service or Community Management
  • Knowledge in digital marketing and content marketing;
- _Undergraduate degree _in Fashion/Digital Marketing, Marketing, Business Management, E-commerce, or digital-related fields;

  • At least one (1) year of related work experience;
  • Proficiency in Excel;
  • Proficiency in Asana (or other project management software) is an asset;
  • Exceptional written communication skills in English and organizational skills;
  • Excellent project management skills and ability to selfmanage strict deadlines and follow workback schedules;
  • Ability to prioritize, adapt and meet fast turnaround deadlines;
  • Proven collaborative team player;
  • Detailoriented and analytical.

Benefits of working at IMAGEMOTION:


  • Work and grow in an agency that believes in human capital and professional development.
  • Group Health Insurance.
  • Wellness days
  • Additional unpaid vacations for extra time off.
  • Flexible working schedule.
  • Flexibility in working remotely or from our super cool office/studio in Griffintown.
  • Computer and workstation provided to you.
  • Healthy snacks, Nespresso & tea.
  • Monthly team activities.
  • Collaborative work environment.
  • Access to our Studios.
  • And more.
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