- Handle telephone and email inquiries relating to a specific claim or general insurance policy/ legal matters (minor beneficiaries, estates, etc.)
- May communicate with bereaved family members, Group Clients, Lawyers, Physicians and/or Business Development;
- Correspond with bereaved family members, Group Clients, Lawyers, Physicians and/or Business Development to request outstanding claim requirements or communicate claims decisions;
- Claim Payment calculate interest amount when appropriate, update the life claims tracking system and Life Electronic System, prepare cheque requisition using
- Prolific (Corporate Cheque writer), complete relevant income tax documentation, prepare payment communication; and
- Other duties as assigned.
- Education/skills acquired at post secondary level or equivalent e.
- More than two years and up to and including four years relatable work experience;
- Communication states requirements clearly, concisely & logically, but with compassion & empathy as Analysts often communicate with bereaved family members.
- Strong communication skills in English and French;
- Customer Service effectively determines and satisfies customer needs in a timely, accurate, courteous and efficient manner;
- Teamwork works well as a team member within the department/division.
- Managing Change effectively handles the pressures of deadlines & fluctuating work volumes;
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Bilingual Claims Processor - Winnipeg, Canada - Randstad Canada
Description
Life Claims Processors are responsible for the assessment and payment (or decline) of group life insurance claims for an assigned block of business.
The purpose of this job is to assess straight forward group life insurance claims in an accurate and timely manner, to make payment to the named beneficiary (approved claims) and to provide clear, written communication for declined claims.
Care must be taken to ensure all communication is sensitive to people who are grieving or in emotional shock.If you are an Bilingual Claims Processors professional with strong customer service skills and the ability to work well independently as well as on a team, we would love to connect with you today
Please apply directly to or submit your resume directly to to learn more about this exciting opportunity
Advantages
Location : 60 Osborne St N, Winnipeg, MB R3C 1V3
Anticipated Start Date:
As soon as possible
Duration of Engagement: 9 months
Part-time or Full-time: Full time
Potential convert to permanent:
Yes
Salary:
$20.90 hourly
Responsibilities
Please apply directly to or submit your resume directly to to learn more about this exciting opportunity
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.
As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.
