Front Desk - Waterloo, Canada - Homewood Suites By Hilton Waterloo/St. Jacobs
1 week ago
Description
Job descriptionAt The Homewood Suites Waterloo St Jacobs, we don't think working should mean leaving your whole life behind.
We welcome your natural ability to make every guest that stays with us feel that we are truly their second home and their second family.
As members of the Hampton Inn team, we are committed to your success and ensure a respectful, mutually beneficial relationship and appreciation for your contributions.
By offering home-like comforts and quality bundled services that appeal to extended-stay guests, Hampton Inn & suites by Hilton is a leader in customer satisfaction and performance with a blueprint for success that has fueled unprecedented growth for the brand.
Title - Front desk & Night Auditor
Reports to:
Front Office Manager/General Manager
GSA Responsibilities:
-
Greet and welcome guests and visitors:
Make reservation on the phone or/and assist walk-in guests:
Keep front desk tidy and presentable with all necessary materials:
Answer questions and address complaints:
Answer all incoming calls and redirect them or keep messages for appropriate party:
Being responsible with incoming and outgoing mails (Receive letter or deliveries):
Keep guest information updated:
-
Take up other duties as assigned by FOM:
Must have reliabe transporation-bus is limited:- Night Audit Shifts are from 11pm7am
Salary:
$16.00-$17.00
Job Types:
Full-time, Permanent
Salary:
From $16.00 per hour
Job Types:
Full-time, Part-time, Permanent
Salary:
$16.50-$17.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability
Experience:
- customer service: 1 year (preferred)
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