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In-flight Service
2 days ago
Air Canada Dorval, Canada**Description** · **Location**: Montreal, QC, Canada (Onsite) · **Starting Salary**: $22.71/hour · **Branch**: Crew Planning, Scheduling and Administration · **Category**: Unionized (UNIFOR) · **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you pass ...
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In-flight Service
9 hours ago
Air Canada Dorval, Canada**Description** · **Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals ...
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In-flight Service Crew Planner
9 hours ago
Air Canada Dorval, Canada**Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of pa ...
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Manager, In-flight Service Operations
1 day ago
Air Canada Dorval, Canada**Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · Responsible for manag ...
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In-house Service Technician
1 week ago
Hardt Equipment Manufacturing Inc. Lachine, CanadaHardt est une entreprise manufacturière spécialisée dans l'industrie alimentaire située dans l'ouest de Montréal. Hardt est une entreprise privée, établie depuis longtemps, qui est rentable et qui a de beaux projets pour l'avenir Dans notre entreprise, les valeurs suivantes sont ...
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Air Canada Dorval, Canada**Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · IFS Continuous Improv ...
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Starlink Aviation Dorval, CanadaStarlink Aviation // Signature Flight Support YUL is currently seeking an enthusiastic, self-motivated and goal-oriented individual to join our dynamic team · Do you enjoy working with people? Do you have great customer service skills or have a passion for aircraft? Then look no ...
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In-flight Service
1 week ago
Air Canada Dorval, Canada Full timeJob Description · Description · Location: Montreal, QC, Canada (Onsite) · Starting Salary: $22.71/hour · Branch: Crew Planning, Scheduling and Administration · Category: Unionized (UNIFOR) · Being part of Air Canada is to become part of an iconic Canadian symbol. Are you pass ...
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Logistics Coordinator for In-flight Service
3 days ago
Nolinor Aviation Mirabel, CanadaThe Logistics Coordinator for In-Flight Service (Catering) works under the supervision of the In-Flight Service Manager and is responsible for coordinating and implementing catering services on flights, ensuring that all catering services are delivered on time and to the required ...
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In-flight Service Assistant Full Time
1 week ago
Nolinor Aviation Mirabel, Canada Full timeNolinor aviation is seeking for an In-flight Service Assistant. The In-flight Service Assistant will work closely with the In-flight Service Manager in executing the regulatory responsibilities. · **responsibilities**: · - Enter and update all in-flight service data for cabin cre ...
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Canada - A220 in Service Structure - Repair
1 week ago
Airbus Mirabel, Canada**_**THE ENGLISH POSTING FOLLOWS** _** · Airbus est un pionnier international de l'industrie aérospatiale. Nous sommes un leader dans la conception, la fabrication et la livraison de produits, services et solutions aérospatiaux à des clients à l'échelle mondiale. Nous visons un m ...
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Customer Success Manager- Flight Services
6 days ago
CAE Montréal (St-Laurent ), Canada OTHERRole and Responsibilities · Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to cont ...
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Agent, Service Aux Passagers
1 day ago
Air France KLM Dorval, CanadaJob description · - **AGENT, SERVICE AUX PASSAGERS (Temps partiel)**_ · Les personnes sélectionnées devront être disponibles pour travailler en soirée et week-end (vols en fin de journée - 7 jours par semaine) pour un minimum de 20 heures par semaine lors du programme d'hiver (Oc ...
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Agent, Service Aux Passagers
1 week ago
Air France KLM Dorval, CanadaJob description · - **AGENT, SERVICE AUX PASSAGERS (Temps partiel)**_ · Les personnes sélectionnées devront être disponibles pour travailler en soirée et week-end (vols en fin de journée - 7 jours par semaine) pour un minimum de 20 heures par semaine lors du programme d'hiver (Oc ...
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Starlink Aviation Dorval, Canada**À propos de Starlink Aviation, le choix No 1 en nolisement d'avions privés** · **Starlink Aviation est le chef de file en transport aérien ainsi que la principale base opérationnelle fixe (communément appelée FBO) au Canada. Depuis plus de 40 ans, notre engagement envers vous, ...
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Agent Lancement
9 hours ago
Newrest Dorval, Canada**Rattachement hiérarchique**: · - Vous rapportez hiérarchiquement au Launch Manager._ · **Fonctions principales**: · - Vous serez en charge du bon fonctionnement du lancement des commandes afin de garantir la satisfaction de nos entreprises clientes. Dans ce cadre, vous veillere ...
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Agent Lancement
1 week ago
Newrest Dorval, Canada**Rattachement hiérarchique**: · - Vous rapportez hiérarchiquement au Launch Manager._ · **Fonctions principales**: · - Vous serez en charge du bon fonctionnement du lancement des commandes afin de garantir la satisfaction de nos entreprises clientes. Dans ce cadre, vous veillere ...
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Agent Lancement
1 week ago
Newrest Dorval, Canada**Rattachement hiérarchique**: · - Vous rapportez hiérarchiquement au Launch Manager._ · **Fonctions principales**: · - Vous serez en charge du bon fonctionnement du lancement des commandes afin de garantir la satisfaction de nos entreprises clientes. Dans ce cadre, vous veillere ...
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Agents de Bord Saisonniers/ Seasonal Flight
1 week ago
Sunwing Travel Group Dorval, Canada**Joignez-vous à des gens passionnés qui font des rêves de vacances une** · **réalité** · **/** · *** · **Join** · **us in** · **making** · **vacation** · **dreams** · **come** · **true** · **** · Souhaitez-vous travailler au sein d'une équipe dynamique, passionnée, qui aime voya ...
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Chargée de Clientele
1 week ago
Newrest Dorval, Canada**WINFLIGHT & FICHES TECHNIQUES** · - Créer les Fiches techniques inexistantes · - Correction des existantes · - Création de nouveaux articles · - Impression de books fiches Techniques pour chaque département avant le démarrage d'un nouveau cycle. · - Création et suivi des tablea ...
Purser, In-Flight Services - Dorval, Canada - Porter Airlines
Description
Job SummaryReporting to the Manager, In-Flight Services, the YUL Purser, In-Flight Services is responsible for ensuring the safety of passengers and flight attendants on board the aircraft.
Duties & Responsibilities Responsible to the Captain for duties pertaining to passenger safety and comfort as well as Supervision of Flight Attendants Responsible for control of the onboard service Responsible to monitor the performance of Flight Attendants Responsible to ensure Flight Attendant proficiency in their safety knowledge and that the highest standards of service are met on every flight Responsible to achieve a good comfortable working environment for the crew and a pleasant traveling experience for the passengers Responsible for In-Flight documentation pertinent to the flight Obtain necessary flight details and to relay this information to the flight attendant Carry out duties assigned by the Captain in matters concerning passenger safety and passenger relations Assume responsibility of the flight attendant while on assignments away from home base Responsible for the adherence of Porters Brand and Service Standards Mentor, coach and motivate Cabin Crew to ensure the highest standards of safety and the consistent delivery of premium service onboard Actively participate in Porter's Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations Any other duties assigned by Manager, In-Flight Services Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and othersTeamwork:
Working collaboratively with others to achieve organizational goals
Passenger/Customer Service:
Providing service excellence to internal and/or external customers (passengers)
Initiative:
Dealing with situations and issues proactively and persistently, seizing opportunities that arise
Results Focus:
Focusing efforts on achieving high quality results consistent with the organization's standards
Fostering Communication:
Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Qualifications Minimum of 19 years of age at time of employment Completion of secondary school Fluency in English and French is mandatory A minimum of one (1) to two (2) years of experience as a flight attendant is required Three (3) to four (4) years of experience working with the public in a customer service role is required Must hold a current, valid Canadian Passport, or current, valid International Passport with current US Crewmember Visa (C-1/D) Ability to obtain a Restricted Area Identity Card (RAIC) and successfully complete company screening process Ability to meet required medical standards (including a drug test) Previous work experience as an In-Charge Flight Attendant is considered an asset Proven leadership skills from prior work experience Superior communication and interpersonal skills Excellent process analysis and problem-solving skills Demonstrate a safety-first mindset Must successfully pass Initial Flight Attendant Training and maintain qualifications in order to operate as a Purser Must demonstrate strong interpersonal, communication and leadership skills with the ability to proactively follow-up where needed and provide constructive feedback Must have excellent safety and customer service knowledge Must have the ability to work independently and as part of a team Pursers may be called to work at short notice and therefore must be able to reach the airport within the 2 hours of callout Must be able to work a flexible schedule, including weekends and holidays
