- Monday to Friday
- 8am to 4pm
- Central location
- $25 per hour
- Weekly pay
- Handle and/or direct in-bound calls and visitors as required.
- Respond to questions around the processing of donations including internal and external clarifications on donations, official donation receipts, credit card donation payments etc.
- Assist with issue resolution, or in clarifying donor requests, as required.
- Process daily donation for gifts that come in online, over the phone, via the mail or in person.
- Prepare gift acknowledgement and thank you letters for all market level donors and inform team members of mid-level and major donor gifts that need to be stewarded or actioned.
- Other customer services duties as may be assigned by your supervisor
- Previous experience or willingness to learn how to use a Customer Relationship System, Donor Database or other Cloud based database programs.
- Working knowledge of Microsoft office.
- Experience in customer service an asset.
- Business administration or relevant education.
- Clean criminal record check
- Confirm the data entered in the databases is accurate.
- Upload online donations from multiple environments, reconcile and record transactions of same to assist the accounting team.
Administrative Assistant - Victoria, Canada - Randstad Canada
Description
Randstad is now looking for a Donor Services Administrative Assistant. If you love working in the non-profit sector and have experience with any of type of fundraising and updating donor records please apply Solid administrators also apply* This is contract position from May 22nd to July 3rd with possible extension to September
Advantages
If this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch.
Alternatively, please email your resume to or All applications are welcome, but only those who meet the requirements will be contacted.
Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles.
Any questions? Please feel free to call the Randstad Victoria office at and one of the team will be happy to help.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.
As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.