Print Services Supervisor - Edmonton, Canada - Government of Alberta

Government of Alberta

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Information
Job Requisition ID: 56796

Ministry:
Service Alberta and Red Tape Reduction

Location:
Edmonton - On Location

Full or Part-Time:
Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary:
Permanent

Scope:
Open Competition

Closing Date:
April 24th, 2024

Classification:
Administration 2

Salary:
$2,400.86 to $3,151.07 bi-weekly ($62,662.45/ $84,242.93)

Service Alberta and Red Tape Reduction is the government's solution provider and supports the significant events in Albertans' lives, like having a child, getting married, mourning the loss of a loved one, getting a driver's licence or buying a home.

Our ministry is responsible for:
- protecting consumers in an increasingly complex economic environment
- overseeing registry activities, like vehicle, business, and land registrations
- cutting red tape by one-third to reduce costs, speed up approvals, and make life easier for hard-working Albertans and businesses.

Role Responsibilities:

Are you looking to be part of a leadership team, working collaboratively to identify continuous service improvements and service offerings.

Do you have the skill set to deal with human resources management, do you have experience with all day-to-day business operations, materials and inventory management including customer billing.

Can you adapt to changing priorities, implement change management, and handle incident management. If so, join us

Print Services supervisors are responsible for supervising a fast-paced manufacturing environment delivering high-quality, cost-effective solutions for daily scheduled critical printing and mechanical and manual envelope inserting within the negotiated service levels.

Some of the key responsibilities for this position are:

Responsible for workforce planning by aligning individual performance expectations with Print Services goals, through overseeing employee performance, providing guidance and support, identifying development needs, provide training and support within established processes and procedures to employees enabling them to effectively complete their duties.
Oversees the daytoday operations, providing leadership and direction to employees to enable the efficient delivery of services on behalf of our clients.
Monitor customer Service Level Agreements in accordance with client's expectation which includes legislated timelines. Accountable for quality, data security, integrity of printed and inserted products.
Responsible to investigate and report incidents and privacy breaches, from initiation to implementation of corrective actions.
Conducting ongoing gap analysis to identify potential production risks.
Daily reconciliation of all completed work prior to Canada Post induction.
Preparing monthly billing including ondemand printing and postage costs.
Responsible for materials and inventory management, including ordering, product inventory, and verification, processing invoices for payment.

APS Competencies:

Competencies are behaviors that are essential to reach our goals in serving Albertans.

We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Agility - Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.

Build Collaborative Environments - Lead and contribute to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Creative Problem Solving:

Ability to assess options and implications in new ways to achieve outcomes and solutions.

Drive for Results - Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.

Systems Thinking - As an enterprise service provider must understand the alignment and impact Print Services has with client ministry program delivery.

This link will assist you with understanding competencies:

Qualifications:

Minimum Requirements Standard:

MRS

Two-year diploma in a related field plus five years progressively responsible related experience; Including a minimum of 3 years supervisory role in a related environment.

Or equivalent as described:

directly related experience or education considered on the basis of one year of experience for one year of education or one year of education for one year of experience.

Minimum of 3 years supervisory experience in a high volume, fast paced, warehouse, print and mail insertion/mail services environment.
Excellent communication, analytical and organization skills.
Strong leadership and interpersonal skills to be able to train, coach and mentor employees.
Exceptional team building skills to maintain and enhance strong and effective