Business Systems Analyst - Toronto, Canada - YouthCare

YouthCare
YouthCare
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Responsibilities:

Requirements Gathering and Analysis:

  • Collaborate with stakeholders to elicit and clearly document complex business and technical
requirements.

  • Describe and break down work into features and user stories that agile teams will deliver
(product backlog management).

Data Analytics:

  • Utilize data analytics tools/techniques to extract insights, with a specific emphasis on analyzing
data generated within content management systems (user engagement, solution performance).

  • Demonstrate advanced proficiency with Excel for data manipulation, analysis, and reporting.

Content Management:

  • Technical understanding of the discipline of content management and delivery (Application
  • Programming Interface review and analysis).
  • Understanding how content is structured and used in the Component Content Management
Systems
- (CCMS) system for authoring, reviewing, management, translation management, publication,

delivery, and experience.

  • Understanding/Exposure to Azure builds/pipelines

Quality Assurance:

  • Work closely with the quality assurance group to review test plans/strategies and make
recommendations.

  • Being hands on with validating system(s) throughout the Software Development Life Cycle
  • Manage User Acceptance Testing and other Business validation ceremonies.
  • Ability to analyze findings to determine the severity and set priority based on the business
need/value.

Metrics and Reporting:

  • Develop and maintain key performance indicators (KPIs) and metrics for measuring the success
of business processes and systems.

  • Enhance the quality and relevance of reports through effective metrics and reporting practices.

Communication:

  • Effectively communicate complex technical concepts to both technical and nontechnical
stakeholders.

  • Facilitate effective collaboration through clear and concise communication.

Scrum and Agile Methodologies:

  • Participate in Agile and Scrum ceremonies.
  • Collaborate with development teams to prioritize and refine user stories specific to the tools
and technologies in use.


Qualifications:


  • Bachelor's degree in business administration, Information Technology, related field, or
equivalent experience

  • Experience as a technical Business Systems Analyst.
  • Ability to facilitate group discussions and elicit requirements from stakeholders.
  • Ability to manage multiple initiatives and adapt to shifting priorities.
  • Ability to synthesize and document business, operational, and technical requirements to
development teams.

  • Exceptional communication (verbal and written) and interpersonal skills.
  • Excellent understanding of content management systems and authoring tools (e.g., RWS Tridion
Docs, Adobe, DITA Open Toolkit, WordPress).

  • Experience with Scrum and Agile methodologies.
  • Experience with Azure DevOps or another Agile project management tool such as Jira.
  • Proficiency in data analytics techniques and tools.
  • Experience with Generative AI concepts and systems.

Pay:
$86,173.00-$90,779.00 per year


Benefits:


  • Dental care
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • Bonus pay

Education:


  • High school or equivalent (preferred)

Experience:


  • Adobe: 5 years (preferred)
  • XML: 5 years (preferred)
  • WordPress: 5 years (preferred)
Google Docs: 5 years (preferred)


Ability to Relocate:

  • Toronto, OH 43964: Relocate before starting work (required)
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