Client Success Associate - Toronto, Canada - Vistar Media

Description

You might not realize it but digital out-of-home is all around you; from the billboards in Times Square, to the TVs at gas pumps, screens at electric vehicle charging stations, elevators, the grocery check-out aisle and everything in between.

Our mission is to power that global digital signage ecosystem.

We've built software solutions that can run entire signage networks and an end-to-end marketplace for programmatic advertising exclusively for digital out-of-home.

About us:

Vistar Media is a rapidly growing global software & advertising technology company.

In addition to our industry leading technology (we've been recognized as AdExchanger's 2021 & 2020 Top Programmatic Power Players, and Street Fight's Innovator Awards' Best Ad Platform 2019, among others), we're proud of our team and the positive, supportive culture we've built.

We're scaling our teams globally; join us


About the role:


What you'll do:

• Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients
• Partner with the Client Success team to gather assets, setup campaigns, and monitor campaigns for performance and delivery
• QA creative files and digital assets for DOOH & Mobile campaigns. Coordinate with Client Success to ensure creative files and tags meet specs.
• Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish
• Traffic 1st and 3rd party campaigns across DOOH and mobile
• Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs
• Support the Client Success team with billing efforts for our clients
• Take clear ownership of assigned projects and keep them ontrack; meet all deliverables accurately and in a timely manner

What experience we're looking for:

• Bachelor's degree
• 12 years of industry experience; experience at a programmatic technology company preferred.
• Experience working w/ Third Party Ad Servers, Verification, and Measurement Partners (DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, etc.)
• Understanding of ad operations, trafficking and analytics
• Experience or familiarity with mobile and or locationbased data
• Highly proficient using MS office suite (Excel, Word, PowerPoint)

Who you are:

• Passionate about building client relationships
• Excellent time management skills and ability to multitask across multiple projects and stakeholders
• Curious to learn, be a team player, and go above and beyond when needed

What we offer:

• Flexible, fun startup environment and culture
• An approachable and accessible C-Suite
• Comprehensive health benefits
• Quarterly Lifestyle Stipend
• Unlimited PTO (with a minimum of 2 weeks taken) and summer Fridays
• Companywide and teamspecific entertainment budgets for both inperson and virtual team building

Recruiting fraud is a serious issue facing jobseekers.

Please be aware that Vistar Media would never require personal information (such as bank account information) during the interview process.

Should an employee from Vistar Media reach out to you, that communication will come from an