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St. Catharines

    Clubhouse Service Leader - St. Catharines, Canada - City of St. Catharines

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    Seasonal
    Description

    Summary:


    Reporting to the Clubhouse Supervisor, the Clubhouse Service Leader is responsible for carryout out the assigned duties to ensure the effective operation of the Clubhouse will maintaining a level of excellent customer service.

    Duties and Responsibilities:

    • Assist in opening and closing the clubhouse.
    • Prepare and serve the food and beverages offered at the Clubhouse.
    • Operate the beverage cart and provide associated on-course service to customers.
    • Provide excellent customer service to all customers of the clubhouse and golf course.
    • Book tee times and golf carts.
    • Direct golfers as necessary.
    • Promote the golf course.
    • Ensure that the golf course and clubhouse rules are respected, and golf rules and etiquette are followed.
    • Report any clubhouse or customer related issues to the Clubhouse Supervisor.
    • Perform other related duties as assigned.

    Position Requirements:

    • Current Smart Serve and Safe Food Handling Certificate or a demonstrated ability to obtain both.
    • Experience in the preparation and service of food and beverages.
    • Demonstrated knowledge of golf, including golf rules and etiquette.
    • Experience conducting payment transactions and providing excellent customer service.
    • Proven ability to work well with others.
    • Demonstrated organizational skills.
    • Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
    • A demonstrated commitment to enhancing a safety culture.

    Hourly Rate: $21.80

    Expected Work Location: Garden City Golf Course

    Expected Hours of Work: 24 hours per week

    PLEASE NOTE THIS IS A TEMPORARY POSITION FROM APRILTO OCTOBER



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