Amazon Connect Technical Lead, Contact Center - Oshawa

L'employé sera la voix de TD, il devra comprendre les besoins des clients et leur offrir un service client exceptionnel. · ...

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · Assess automation use cases and recommend appropriate patterns (deterministic, generative, hybrid) · Establish and run sustainment proce ...

Vous serez la voix de la TD et passionnée par la compréhension de nos clients. Vous assisterez aux appels entrants avec des questions sur les comptes ou résolverez un problème en fournissant conseil et recommandant un produit ou service TD. · ...

L'objectif principal consiste à offrir une expérience client exceptionnelle aux clients avec chaque interaction et contribuer à améliorer la qualité globale en veillant à ce que les conseils, les services et les demandes soient gérés rapidement et efficacement sous toutes circons ...

We are looking for a skilled NICE Contact Center Consultant to design, implement, and optimize NICE CXone solutions. · ...

We are seeking a Bilingual Contact Center Representative to join our team at TD Bank. As a representative, you will be responsible for creating an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer exper ...

Se buscan contactos bilingües para prevenir pérdidas. · ...

We are seeking an experienced Contact Center - Consulting Lead to drive large-scale enterprise transformation initiatives. · CX Transformation Leadership · Lead end-to-end CX transformation engagements, from discovery and design through implementation and value realization. · ...

The Senior Manager North American HR Contact Centre will oversee and provide strategic direction to a high-volume multi-channel operation that supports employees across Canada and the U.S with HR inquiries programs and processes The role is responsible for ensuring an exceptional ...

We're seeking a versatile Project Manager to take charge of the planning, implementation, and successful completion of Global Contact Center initiatives at Manulife. · In this position, you'll work closely with complementary teams to advance projects—on schedule · , within financ ...

We are seeking a Contact Center Representative to provide legendary customer experiences to our clients. As the voice of TD, you will be passionate about understanding our customers' needs and deliver outstanding service by offering friendly support through your knowledge of TD p ...

We are looking for a Supervisor Trading to join our Qtrade Direct Investing team. · The Supervisor Trading is responsible for leading the Qtrade Investment Representatives (IR), ensuring delivery of customer service excellence. · ...

We are seeking a Contact Center Representative II to join our team. As the voice of TD Bank, you will be passionate about understanding our customers' needs and delivering legendary customer service. · ...

+L'offre d'emploi consiste en un poste de représentant du centre dappel en anglais et en mandarin/cantonais. Le candidat devra fournir un service client exceptionnel aux clients commerciaux. · +Fluent en anglais et mandarin ou cantonais · Diplôme d'études secondaires ou équivalen ...

We're looking for a Supervisor Trading to join our Qtrade Direct Investing team. The Supervisor Trading is responsible for leading the Qtrade Investment Representatives (IR), ensuring delivery of customer service excellence. · Cultivate a team of customer service experience Inves ...

This role involves being the voice of TD Bank and assisting customers with account inquiries or resolving issues by providing advice and recommending TD products or services. · ...

As the voice of TD you'll be passionate about understanding our customers Whether you're assisting in-bound callers with account inquiries or resolving an issue by providing advice and recommending a TD product or service you'll help us offer trusted support to our clients whenev ...

We're looking for a Supervisor Trading to join our Qtrade Direct Investing team. · Reporting to the Senior Manager, Client Solutions, the Supervisor Trading is responsible for leading the Qtrade Investment Representatives (IR), ensuring delivery of customer service excellence. · ...

We are hiring a Learning & Development Specialist to ensure our Contact Centre staff have the knowledge and skills needed to provide exceptional service to our Members. · ...

Lorsque vous serez la voix de TD, vous serez passionné(e) par comprendre nos clients. Vous assisterez aux appels entrants concernant les comptes commerciaux ou résolverez un problème en fournissant des conseils et en recommandant un produit ou service TD. · ...