Metro (6) - Sales Associate - Burnaby, Canada - Zwilling J.A. Henckels Canada Ltd

Sophia Lee

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Sophia Lee

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Description

PURPOSE
Provides outstanding customer service to determine which products and services best fit our customers' needs.

KEY ACCOUNTABILITIES

  • Assists customers in the selection of ZWILLING merchandise, while providing information about the product, materials, technology and functionality.
  • Ensures customer service standards are upheld by listening to customers' wants and needs, providing product information as required.
  • Drives and closes sales by utilizing ZWILLING selling techniques Completes customer sales transactions.
  • Maintains store appearance and assists in processing and replenishing merchandise.
  • Helps to support and create a team environment.
  • Adheres to the ZWILLING's brand values and Sales Associate competencies.

KNOWLEDGE SKILLS AND ABILITIES

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to write read and comprehend simple instructions, short correspondence and memos.
  • Ability to effectively present information in oneonone and small group situations to customers and other employees of the organization.
  • Ability to add, subtract, multiply and divide in all units of measure.
  • Ability to use a point of sale system and must have a basic understanding of cash register functions and cash procedures.
  • Ability to exercise good judgment and decisionmaking skills.
  • Ability to demonstrate excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also available to work overtime during peak periods.

QUALIFICATIONS

  • Three to six months of retail experience is preferred.
  • Open Availability

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