Program Manager - Markham, Canada - Vexos

Vexos
Vexos
Verified Company
Markham, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

JOB SUMMARY
The Program Manager interacts with key Customers and serve as their primary interface at Vexos.

The Program Manager has complete responsibility for performance of their key customers accounts from a business and a financial perspective.

The Program Manager works to coordinate, monitor, and leverage other groups such as Manufacturing, Engineering, Sales, and Materials to meet their customers' needs and requirements.


DUTIES & RESPONSIBILITIES

  • Provide a single point of business focus for customer programs
  • Develops and maintains current plans for meeting customer expectations and satisfaction
  • Understands and stays current with customer and business requirements and refines them to specific deliverables
  • Management of crossfunctional Customer Program Teams in a matrix environment
  • Identifies, pursues, and wins new business from existing customers
  • Communicates program requirements on an ongoing basis to functional and business management and ensures that management stays appropriately engaged in the program
  • Conducts regular program reviews, both internally and with customers, in order to assess program status results
  • Assures program maintains acceptable level of profitability and performance requirements
  • Separates and manages business issues requiring attention and action from issues to be handled by normal functional processes
  • Identifies and ensures appropriate crossfunctional projects and problemsolving actions are in place to address program issues
  • Maintains adequate technical depth and managerial skill to address customer issues and resource prioritization

SKILLS, EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • 510 years of successful midtosenior management/leadership experience accountable for one or more of the following functions: manufacturing, materials, program management, sales, customer service or marketing
  • Experience in product introduction and change management (development, industrialization, or similar) in EMS and/or a mid to low volume electronics OEM
  • Strong product knowledge, with broad understanding of business processes including development, commercial and supply chain considerations
  • Strong leadership, interpersonal & communication skills
  • Excellent time management & project management skills
  • Good analytical and problemsolving skills
  • Proactive and ability to work in a team environment
  • Excellent command of written and spoken English
  • Strong analytical, problem solving and decisionmaking skills
  • Excellent interpersonal, communication and presentation skills with a proven track record to put ideas/proposal across to others effectively
  • BA/BS Degree or above in Engineering and/or Businessrelated disciplines
  • Knowledge in Lean Manufacturing, Six Sigma, ISO would be an asset
  • Fluent: English language (written and spoken)
  • Minimum 5 years of Project/Program Management experience

LOCATION

  • The position location is based in our Markham, Ontario, Canada facility

WORK HOURS

  • Normal scheduled hours of work: 8:30 AM 5:00 PM, Office Hours

Vexos is an Equal Opportunity Employer

  • Vexos recognizes the importance of providing an accessible and barrierfree environment. We are committed to creating a welcoming, fair and inclusive workplace by offering equal opportunity to access our services. We are committed to providing accommodations and will work with you to meet your needs._

Job Types:
Full-time, Permanent


Benefits:


  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Tuition reimbursement
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:


The successful incumbent shall agree and be responsible for adhering to and following Company best practices, policies, guidelines, implementation measures and processes adhering to COVID-19.


Ability to commute/relocate:

  • Markham, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

- mid-to-senior management/leadership: 7 years (preferred)

  • NPI / change management: 7 years (preferred)
  • EMS / electronics

OEM:
7 years (preferred)


Work Location:
In person

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