Client Experience Manager - Burlington, ON

Only for registered members Burlington, ON, Canada

1 month ago

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Job summary

We are hiring a Client Experience Manager to work in person at our office and be the central point of contact for our clients and internal team.

Responsibilities

  • Answering inbound client calls and inbound lead calls
  • Responding to client emails and new inquiries promptly and professionally
  • Maintaining call and email systems and directing inquiries to the correct team member/li>Scheduling estimates for sales estimators
  • Maintaining CRM with accurate client information
  • Billing invoicing support with other tasks

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