Analyst Contact Centre Operations Support - St. Catharines
1 week ago

Job summary
We are looking for an Analyst Contact Centre Operations Support to ensure the effective and efficient operation of the Contact Centre while maintaining a positive work environment.This role provides real-time monitoring of queues, reporting, analysis, and scheduling. If you have knowledge in many aspects of call centre operations and strong attention to detail with a proven track record of delivering excellence each and every day then this role is for you
Job description
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