IS Audio Video Solution Architect - Montréal, QC, Canada - ABB Schweiz AG

Description

IS Audio Video Solution Architect Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

It is our mission in IS to harness the power of information technology to deliver valuable, reliable and competitive IS services for ABB. If you have a strong technical and analytical mind and the drive to help us stay ahead of the competition, you are the one we are looking for.

Job Summary: Owns software audio video solution architecture and ensures it is in line with enterprise and data architecture standards. Collaborates with and contributes to project setup and delivery as well as to service operations optimization.

Your responsibilities

• Designs and develops comprehensive AV system architectures incorporating audio, video, control, and network components.
• Creates detailed AV system designs, including equipment specifications, system schematics, and integration plans.
• Provides technical expertise and guidance throughout the project lifecycle, from initial concept to final video conferencing solutions implementation.
• Programs Crestron/audiovisual/AV switching equipment for AV integration. Implements complex solutions for Boardrooms and Divisible video conference room.
• Collaborates with project managers, technicians, and other stakeholders to ensure seamless integration and installation of AV systems.
• Stay up-to-date with industry trends, emerging technologies, and best practices in AV system design and integration.
• Conducts feasibility studies and evaluations of AV technologies and solutions.
• Conducts site visits and assessments to gather project requirements, evaluate existing infrastructure, and identify potential challenges or opportunities.
• Provides recommendations for hardware and software selection, ensuring compatibility, scalability, and cost-effectiveness.
• Develops and maintains documentation, including design specifications, technical drawings, and project deliverables.
• Supports the project team with technical troubleshooting, problem-solving, and quality assurance during system testing and commissioning.
• Collaborates with vendors and suppliers to source AV equipment and materials.
• Manages and monitors the video conference room deployment via Teams Admin Center/Pro portal.
• Reviews AV team incidents and reports in IT service management tool, manages AV team incidents and service requests to meet service level agreements, performs problem management, and reviews, edits, authors and approves knowledge base articles.
• Is accountable to approve, sign-off and build any AV solution to be implemented on ABB Production environment.
• Engages in requirement engineering to decide which requirements are covered by available standard functionalities, for which functionalities enhancements are needed and for which functionalities workarounds are accepted.
• Supports validation and prioritization of incoming business demand in collaboration with the relevant IS Service Owner.
• Acts as escalation point for AV related issues.
• Contributes to IS Problem and IS Incident Management to fight ticket volume by detecting re-occurring defects and eliminating these.
• Proactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or service.
• Provides guidance to IS service delivery unit team and to IS project management in how to utilize AV solution standards effectively.
• Communicates project delivery related decision demand towards project and service management in collaboration with IS Lead Architect to ensure resolution and avoid delivery issues.
• Commits and contributes to common result-oriented collaboration with the various business processes IS architectural domains as well as the various enterprise technology IS architecture domains.
• Provides leadership to temporary work teams, guiding and monitoring task completion and advice normally without carrying line responsibility.
• Provides leadership to temporary work teams, guiding and monitoring task completion and advice normally without carrying line responsibility.

Your background

• Bachelor's degree or college degree. Equivalent work experience may be considered.
• Proven experience as an AV Architect or similar role, with a strong portfolio of successful AV system designs and implementations.
• Proven experience with Teams Meeting Rooms implementations.
• In-depth knowledge of audio-visual technologies, including displays, projectors, sound systems, video conferencing solutions, and control systems.
• Proficiency in AV system design software.
• Familiarity with industry standards and best practices, such as Infocomm, CEDIA, and AVIXA.
• Certified Technology Specialist (CTS) certification preferred.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members, and vendors.
• Attention to detail and a commitment to delivering high-quality work.
• Flexibility to travel to sites as needed (15%).
• English is necessary because the employee will deal with clients outside of Quebec.

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website

For the 8th year in a row, ABB Canada has been recognized as one of Canada's top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada's Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.

ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.