Call Centre Agent - London, Canada - MPDirect, Inc.

MPDirect, Inc.
MPDirect, Inc.
Verified Company
London, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Responsibilities:


  • Provides customer service in a fastpaced workplace (an average of 60 customer contacts per day)
  • Answering inquiries by clarifying desired information; researching, locating, and providing information
  • Maintains call center database by entering information
  • Work quickly but mindfully with mínimal mistakes
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests
  • Maintain a clean and safe work area

Requirements:


  • High School Diploma or GED required
  • At least one year of Call Center experience required
  • Working knowledge of Microsoft Word, Excel and Outlook
  • Ability to type proficiently on keyboard

Pay:
$16.00-$23.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • London, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Customer service: 1 year (preferred)
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