Systems Administrator-hfx - Halifax, Canada - Great Canadian

Great Canadian

Verified Company

Halifax, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary

Under the direction of the System Manager Architect, this position is responsible for the planning, design, implementation, maintenance, and support of multiple assigned systems within established performance criteria.

Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees.

Above all else, the System Administrator embraces and is aligned with Casino Nova Scotia's culture and philosophy of providing outstanding entertainment experiences.

Key Accountabilities

System optimization activities including patching, upgrading, and performance tuning
Perform daily system monitoring, verifying the integrity and availability of systems hardware, reviewing event logs, and verifying completion of scheduled jobs such as backups
Analysis, troubleshooting and resolution of systems infrastructure, hardware, software, and networking issues up to and including operating systems
Take part in processing site support calls
Design, development, and implementation of assigned system infrastructure
Disaster Recovery and continuity planning for essential systems including participating in regular DR testing activities
Performance of highlevel root cause analysis for service interruptions, resolution of issues and creation of preventive measures
Manage incidents and develop change requests including implementation, communication, testing and back out plans following ITIL framework
Maintenance of system documentation and provision of reports on maintenance contracts, SLAs and warranty information of assigned systems
Identification of opportunities and proposal of solutions for continuous improvement
Establish and maintain IT processes supporting assigned systems
Follows IT policies and procedures and maintains working knowledge of utilized technologies
Participate in afterhours oncall rotation and ability to work offhours for critical system upgrades
Manage & liaise with service providers, vendors, and external consultants to procure and maintain services according to established policies and procedures
Communicates effectively with all appropriate operational departments
Ability to exceed internal and external customer expectations through timely, effective, and positive serviceoriented communication
Builds strong working relationships with guests, employees, and vendors
Complies with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed

Education and Qualifications

Postsecondary education in IT or a suitable combination of education and experience
Proven troubleshooting experience for O/S, server, network & storage infrastructure
Minimum Microsoft MCSA/MCSE, VMware VCA or Nutanix NCP certified
5 years of experience in medium to large enterprise level system administration and customer service including direct working experience with one or more of Microsoft Windows Server/Active Directory, VMware, Citrix, Nutanix, Office 365, Enterprise Backup & Storage
Valid Class 5 Drivers License
Ability to successfully obtain a Gaming License

Work Environment Considerations

Regular office environment, nontraditional work hours may be required in certain circumstances, some travel may be required
We thank all applicants for their interest and will contact those qualified to continue in the recruitment process._