Language Training and Childcare Department Manager - Calgary, Canada - Diverse Workforce

Diverse Workforce

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Full Time Position, 37.5 hours per week

Competitive salary and benefits package

SUMMARY OF POSITION
This position is responsible for the management of the Language Training and Childcare

Department and the development and delivery of the programs and services. Department

Manager attends to issues and challenges arising on a daily basis that requires leadership and

decision-making. The manager of this department is responsible for anticipating and planning for

changes needed in programs and services and for working collaboratively with the rest of the

SMT on effective and coordinated leadership at CIWA.

DUTIES AND RESPONSIBILITIES

Daily supervision of all programs and services provided through the Language Training

and Childcare Department

Implementation of all aspects of the program objectives and proposals within the given

framework, timelines, budget and mandate

Providing leadership in planning for future needs in new programs and services within the

department

Leadership as a servant leader in creating the "big picture" of CIWA and organizational

changes that will improve the delivery of programs and services to clients

Promotion of outreach to the community of the program services, thereby increasing

public awareness between the community, the agency, and women's groups regarding

programs

Regularly monitoring of program logic models/workplans to ensure program outcomes are

in line with contracts

Timely delivery of all program staff monthly reports with outcome measurement

information for their programs

Regular submission and timely reporting for all department programs
Coordination of monthly statistics and timesheets for all staff in a timely manner
Approval of purchases for all programs and services for the department
Recruitment, training and evaluation of staff for all of the department's programs and

services

Maintenance of staffing requirements for all programs and services and best practices
Ensuring that all staff in the department are aligned with and act in accordance with CIWA

values

Full collaboration with other department managers, director of programs and the

leadership team to manage organizational change as well as day-to-day operations

Collaboration with other department managers to collectively achieve consistency of

practice, culture and exemplary leadership throughout all CIWA departments

Active support of all agency initiatives
Full participation on CIWA committees
Full participation in Stakeholders Committees (external committees

Calgary Immigrant Women's Association is a not for profit Immigrant Serving

Agency established in 1982. CIWA's Mission is to be a national leader in transitioning

immigrant women to success in Canada. We are seeking an individual who shares our values

of Equity, Excellence, Collaboration, Inclusiveness and Empowerment.

Empower Immigrant Women. Enrich Canadian Society.

Clear communication with the leadership team about replacement in case of absences

a. Ensuring that another department manager is taking over managerial duties in their

absence

b. Ensuring that a department staff (middle management member) is taking over

responsibilities for day to day operations of the department in their absence

Other duties as assigned by the Director of Programs

STANDARDS OF PERFORMANCE

Ensure that professional approach is aligned with CIWA values
Maintain a positive working relationship with all staff and volunteers of CIWA
Maintain a positive image and professional work habits and represent CIWA in a

professional manner

Demonstrate a high level of initiative and enthusiasm
Conduct business according to highest levels of confidentiality and privacy laws
Ensure honest, open and accurate communication
Keep all team members up to date about relevant information
Encourage a culture of team conversation and team trust in relationship with peers
Demonstrate a high level of administrative and IT capacity

QUALIFICATIONS

A minimum of three years' management experience in a nonprofit setting is required
Previous related experience in language training and childcare services for new

immigrants

Degree/diploma in education with specialization in TESL, TESOL, adult literacy, or adult

education is required

Experience in teaching, curriculum design and language assessment
Experience working with immigrants dealing with language barriers and other barriers that

impact learning

Knowledge and experience in the creation and development of assessment/ data

collection tools and logic models

Proven ability to write complex reports and proposals
Strong research skills
Effective interpersonal communication and writing skills
Strong computer skills
Strong organizational and teamwork skills and a collaborative approach to problemsolving and decisionmaking
Appreciation and knowledge of cultural diversity
Second language is an asset

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