Scheduling Coordinator - Toronto, Canada - VHA Home HealthCare

VHA Home HealthCare

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are seeking a:

Scheduling Coordinator for our MGH2Home Program

Full-Time Contract ending June 2025
***
OPSEU/VHA Pay Scale Level 4B: $22.98-$27.17

Shift Option Available:

10am6pm, Monday through Friday

What will be your role?

The Scheduling Coordinator is a unique integrated coordinator role at VHA Home HealthCare and responsible for the scheduling and information exchange for personal support, nursing and rehab professionals as part of this innovative East Toronto Health Partners' (ETHP) strategy to improve client transitions from hospital-to-home through the newly established MGH2Home program.

Reporting to the MGH2Home Program Supervisor, the Scheduling Coordinator supports rapid transitions of clients and families by communicating effectively with our clients, hospital partner and health care providers to enable effective service utilization in this unique partner program involving VHA, WoodGreen and Spectrum.

This is a fast-paced program, and the part-time Scheduling Coordinator is critical to supporting clients and families who rely on care 7 days per week.

Come join a team that is expanding the boundaries of home care and making a meaningful difference in the lives of the clients and families we serve.

This short-term transitional program (up to 90 days) involves linking together all of our partners to support earlier discharges of adults and provide needs'-based care which is continually evaluated.

The goal is to successfully transition clients with optimal improvement where possible. back to their home and community.

This multi-disciplinary team will work as "one team", along with the client and designated family, to address their complex health and social needs in the development of a single "one team" care plan.

Each work day may involve preparing for new client referrals, communication with clients and families, initiating and updating interdisciplinary service plans, responding to scheduling requests and changes and regular communications funders, Personal Support Workers, Nurses, and Rehabilitation Service Providers as required.

The Scheduling Coordinator will work closely with other partner organizations who are part of the MGH2Home program and ensure ongoing communication with partners, front-line Service Providers, home and community care support services, and other community services.

The Scheduling Coordinator is also responsible for inputting accurate information for data collection purposes for the program.

Data input to support Power BI dashboards, effective documentation and advance planning are key components of this role as well as responding to MGH Transitional Navigators working on the weekends for transition planning.

What makes VHA's compensation unique?

Compensation for education and professional development
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
Mentorship and peer support
Career development opportunities
Employee and family assistance program
Wellness resources
Perks & discounts
Staff & service provider events

Required Qualifications:

Post-

Secondary School Education:
a certificate/diploma in healthcare education is preferred

Minimum of three years related work experience in a healthcare organization/agency (preferably in the community) or in an administrative position that required extensive scheduling; experience of multidisciplinary scheduling health care providers in the community sector would be an asset
Empathybased and personcentered telephone communication skills with the ability to actively listen and to respond effectively to crucial conversations that require escalation to a supervisor/manager
Strong organizational skills with attention to detail and the ability to prioritize multitasking and quickly adjust to change
Excellent communication and interpersonal skills
Experience working within an interprofessional or integrated care approach is an asset

COVID-19 Vaccination

PLEASE NOTE:

To protect the health and safety of our employees, clients, and their families, VHA Home HealthCare requires all employees and service providers to be fully vaccinated against COVID-19.

This means you have received all required doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization (copy of your Ministry of Health COVID-19 Vaccine Dose Administration Receipts or government vaccination passport will be required).

VHA Home HealthCare will consider cases needing accommodation as stipulated by the Ontario Human Rights Code.

Accommodation and VHA's commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future succes