Experienced Collectors - Burnaby, Canada - CBV Collection Services Ltd

Sophia Lee

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Sophia Lee

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Description

Who are we?
We have been a collection services provider since 1921, with clients in the financial, government and telecommunications sectors.
We are looking for ambitious and dynamic collection agents with a keen eye for detail and top-notch negotiation skills to join our team to serve our clients


We offer:


  • Experience and career progress
  • Fulltime and permanent (37.5 hours/week).
  • Most attractive bonus plan in the industry
  • Group insurance, including medical, eye and dental care (premiums 100% paid by the employer)
  • RRSP program (contributed by the employer)
  • And more

Duties and Responsibilities:


  • Communicate with consumers through inbound and outbound calls, assist in the resolution of overdue accounts.
  • Effectively use collection techniques while caring about the customer approach and using your excellent professional communication skills.
  • Update and document client files.
  • Analyze files in order to propose appropriate solutions.
  • Experience with collection accounts

Qualifications and Requirements:


  • English communication
  • Able to work under pressure
  • Good communicator
  • Competitive spirit and who appreciates teamwork
  • Hold the collection agent license (an asset)

Job Types:
Full-time, Permanent


Salary:
$20.00-$24.00 per hour


Benefits:


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • RRSP match
  • Vision care
  • Wellness program
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

COVID-19 considerations:
Work from home except for the training period.


Experience:

- collections: 3 years (preferred)


Work Location:
Hybrid remote in Burnaby, BC

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