Supervisor, Peel Youth Village - Mississauga, Canada - SHIPSHEY

SHIPSHEY

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Services and Housing In the Province (
SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire.

We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Reporting to the Manager of Peel Youth Village and Part 2, the Supervisor of Peel Youth Village is responsible for providing supervision and mentorship to staff in a program that is located in Mississauga and incorporates both housing and a community centre.

The housing component is for homeless youth between the ages of 16-24 and the community centre serves residents and the surrounding neighbourhood.

The individual will be responsible for task delegation, scheduling, supporting disciplinary action, and/or direction to staff as they develop plans that aid in the recovery and stabilization of our clients.

The individual will also ensure support is received to de-escalate and stabilize any crisis, and to ensure that staff connect clients with services and supports that address their health and wellbeing over the longer term.

Duties and Responsibilities:

Overseeing the referral and intake process of potential tenants while providing case management expertise and support to the staff
Developing and fostering a unionized staff team which effectively functions to meet the program goals
Managing employee performance and performing necessary administrative duties such as vacation planning, timekeeping, and performance reviews within the context of the collective agreement
Implementing and maintaining a system for collecting relevant statistics needed for evaluations, reports, and funding proposals
Prioritizing and assigning shift responsibilities and duties to team members
Facilitating case conference meetings for clients with complex needs operating from a housing first, trauma informed, hard reductionist approach
Ensure staff adhere to policies, procedures, and/or the collective agreement
Assist in program planning, program monitoring, achievement of service targets, and development of the annual work plan/program goals
Maintain a conducive environment to allow for psychological stabilization in a person centered program that operates 24/
Provide direction to develop individual person centered service plans addressing the immediate short term needs, along with clinical and psychosocial supports
Liaise with community support and partners
Demonstrate a strong quality care and service delivery based on SHIP's Vision, Mission and Values
Ensure appropriate records are kept and make sure that statistical information is maintained as per agency standards
Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
Perform additional duties as required/delegated

Qualifications:

Postsecondary education in Social Work, Social Services, Health Services, or equivalent
3+ years experience supporting youth or the homeless population
2+ years experience in a supervisory capacity
Knowledge and experience within a unionized environment
Knowledge of mental health and addictions/justice support services
Individual and group counselling skills
Excellent assessment, risk management, and consultation skills
Knowledge of psychiatric symptomology and psychiatric medication as well as suicide assessment and intervention
Knowledge and commitment to the values of psychosocial rehabilitation and recovery oriented practices
Proven experience with the mental health population while collaborating with partners and other community resources
Excellent time management, communication, people management, etc.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
A valid Ontario Class "G" Driver's license and a vehicle with adequate insurance coverage
Strong working knowledge of Microsoft Office software (e.g. Excel, Word, etc.)
Valid Certification in First Aid & CPR
Training in ASIST and CPI

Working Conditions and Physical Requirements:

Monday to Friday Schedule Shift (Rotation of 7:30am4pm and 12pm8:30pm) with the requirement to work weekends based upon program circumstances
Excess/overtime hours may be required where required
Able to sit for prolonged periods of time
Able to answer and communicate telephone calls and general