Employment, Career - Stratford, Canada - Conestoga College

Conestoga College

Verified Company

Stratford, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition Details

Job Title:

Employment, Career & Customer Service Liaison

Requisition #:

23-033

Campus:

Stratford

Department:

Career Centre

Payband:

H

Starting Rate:

$33.38

Payband Range:

$ $38.75

Hours/Week:

37.5

Posting Date:

Thursday, January 19, 2023

Closing Date:

Thursday, January 26, 2023 at 11:59 PM EST

Vacancy Type:

Support Staff - Full-time

Support Staff Full-time Replacement Position

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

Clients will include unemployed or underemployed individuals seeking employment & training support.

The incumbent will be responsible for pre-screening for intake, and initial assessment on how the centre can assist with the employment and training goals of the client.

Employer connections will support those seeking guidance for posting job vacancies with Conestoga, arranging recruitment events to connect with job seekers, and information on how to access the hiring supports available through the Career Centre.

Community agencies will also connect through this role to the Career Centre for referrals, and to develop impactful partnerships.

The incumbent will organize and lead the Stratford Career Centre team for participation in community events and employer recruitment activities.

The key accountability of this position is to provide leadership by meeting the Centre's contractual agreement for intake registration by marketing the services, creating opportunities for engagement with prospective clients, and providing a pathway for registrations for employment & training services.

Responsibilities:

Ability to work in a fastpaced environment and within an outcomesbased performance model
Records appropriate data on each prospective student/client into the case management software or database upon entering the centre
Follows the "no prospective client/student turned away" philosophy
Interfaces with program coordinators, continuing education, and corporate training to stay current with academic programs and link prospective students with coordinators and graduating students with employment supports
Interfaces with parents of current and prospective students, when appropriate, and refers to organizations
Refers clients as appropriate to other campus or College services, academic upgrading, testing such as TOWES, IELTS, and college admissions
Researches, assesses, and advises clients and Career Centre colleagues of additional information and resources in the areas of career planning, employment options, and program admission requirements
Provides client access to career assessments, online tools related to career exploration and job search portals such as, MyCareer or VMock
Participates, organizes, and assists in Conestoga College recruitment and community events
Actively engages in and creates marketing content for meaningful engagement for outreach and marketing activities to promote Career Centre services, including social media, such as LinkedIn, Twitter, Facebook, enewsletters, etc.
Maintains an agency database of community organizations for referring partnership arrangements.
Liaises with community service providers and their clients to provide guidance on post

- secondary programs and the admissions process

Represents Career Centre and Conestoga College interests at outside organizations and community development conversations

Qualifications:

Twoyear Diploma in Communication, Human/Social Services, Marketing, Public Relations, Career Development, or related field is required
Three years of experience working in an educational setting career advising, Human Resources, Employment Centres, and Immigration Settlement Centres
Life Skills Coach Certificate or Career Development Practitioner Diploma or courses is considered an asset
Strong computer skills with a proven ability to produce marketing materials using Microsoft Office, including Word, PowerPoint, and Publisher
Excellent interpersonal and communication (written and verbal) skills
Presentation experience and skills are important
Ability to respond with tact and diplomacy, while valuing diversity
Superior customer service orientation and attention to detail
Highly organized to be effective
Ability to establish and maintain manual and electronic filing systems
Solid decisionmaking, problemsolving, assessment, analytic and evaluation skills
Work effectively as part of a team and independently
Ability to work objectively with very diverse populations

Hours of work will reflect the hours of the Career Centre - 8:30 am to 4:30 pm Monday to Friday, with some evening and weekend hours as necessary.

LI-POST