Technical Architect II - Ottawa

Req Id: 428223 · Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, ...

Job description

Req Id: 428223

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most.

At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people.

That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth.

Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers.

You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

We are seeking a motivated and curious Technical Architect II.

This role demands exceptional leadership, a strategic mindset, and a proactive willingness to embrace calculated risks to drive innovation and ensure project success.

The ideal candidate will excel at translating complex business needs into actionable solutions, guiding cross-functional teams, and delivering impactful results in a fast-paced environment.

Proactive Problem-Solving:
Identifies critical needs and takes decisive action to address them effectively and efficiently.

Innovation and Continuous Improvement:
Actively seeks and implements new ideas and innovative solutions, proactively exploring new areas and opportunities for growth.

Customer-Centric Approach:
Demonstrates a deep understanding of customer needs, anticipating and exceeding expectations to drive customer satisfaction.

Analytical and Solution-Oriented:
Masterfully applies systematic problem-solving methodologies to complex challenges, consistently delivering effective solutions.

Learning Agility and Continuous Development:

Proactively investigates mistakes, fosters a culture of learning from experience, and actively seeks opportunities to expand skills and responsibilities.

Mentorship and Collaboration:
Mentors and guides junior team members, fostering a collaborative environment of knowledge sharing and mutual support.

Key Responsibilities

Strategic Analysis & Vision:
Elicit, analyze, and document intricate business requirements, identifying opportunities for process optimization and strategic alignment. Champion new initiatives and approaches, demonstrating foresight and a willingness to challenge the status quo.

Project Leadership:
Lead project lifecycles from conception through completion, defining scope, objectives, deliverables, timelines, and resource allocation. Proactively manage risks, anticipate challenges, and implement mitigation strategies.

Stakeholder Engagement:
Build and maintain strong, collaborative relationships with diverse stakeholders across all organizational levels. Facilitate clear communication, manage expectations, and ensure buy-in for project goals and solutions.

Solution Design & Delivery:
Partner with technical and business teams to design, develop, and implement effective solutions. Oversee the execution phase, ensuring adherence to quality standards and business objectives.

Risk Management & Decision Making:
Identify potential risks and opportunities associated with project decisions and strategic initiatives. Make bold, informed decisions, taking calculated risks to overcome obstacles and accelerate progress towards key objectives.

Team Motivation & Guidance:
Inspire and guide project teams, fostering a culture of accountability, collaboration, and high performance. Mentor team members and promote best practices in business analysis and project execution.

Process Improvement:
Continuously assess and refine business processes and project methodologies to enhance efficiency and effectiveness.

Technical skills and competencies Knowledge in business acumen Ability to identify and manage solution costs Strong understanding of software development principles and concepts Tasks Ability to design and document software solutions Knowledge in security and compliance.

Experience working with a variety of software and hardware technologies Knowledge in DevOpsSec and testing. Knowledge in ServiceNow

Critical Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
3+ years of experience as a Technical Architect or in a similar role.
Exprerience with ServiceNow
Proven ability to understand and translate complex business requirements into technical specifications.
Strong understanding of software development methodologies (e.g., Agile, Waterfall).
Proficiency in designing and documenting software solutions using various tools and techniques.
Experience with a wide range of software and hardware technologies, including cloud platforms (e.g., AWS, Azure, GCP).
Expertise in security best practices and compliance regulations (e.g., HIPAA, PCI DSS).
Deep understanding of DevSecOps principles and experience with testing frameworks.
Proficient in cloud computing architectures and services.
Excellent problem-solving, analytical, and communication skills.
Ability to work independently and as part of a team.
Demonstrated ability to set goals, measure progress, and consistently deliver high-quality results. You understand the difference between good and great work.

Adequate knowledge of French is required for positions in Quebec.

Additional Information


Position Type:
Management


Job Status:
Regular - Full Time

Job Location:
Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Quebec : Montreal


Work Arrangement:
Hybrid

Application Deadline: 03/08/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.

Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace.

As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family.

As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs.

Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements.

If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application.

Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created:
Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.