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Front of House Manager - Charlottetown, Canada - Boston Pizza
Description
Front of House (FOH) Manager
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Responsibilities
Why Is BP A Great Place To Work?
What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs
What does a successful Front of House Manager look like?
Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
Maintains a positive composure and thrives in a fast-paced environment
Qualifications
-1-2 years of recent experience at a management or supervisor level will be an asset
-1-2 years of recent experience in a casual dining restaurant will be an asset
-Valid certificate in food safety to maintain high food standards
-Must be over the age of 19 with a valid responsible beverage certificate
-Willingness to work flexible hours
-Ability to oversee the day-to-day restaurant operations
-Strong customer service and clear verbal communication skills required
-Problem solving skills
-Oraganizational and attention to detail skills
-Ability to supervise both FOH and HOH team members, and providing feedback
Regular Full-Time
