Jobs

    clerk, customer service - Whitby, Canada - P.D. McLaren Limited

    P.D. McLaren Limited
    P.D. McLaren Limited Whitby, Canada

    1 week ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: Bilingual
    • Hours: 40 hours per week
    • Education: Secondary (high) school graduation certificate
    • Experience: 7 months to less than 1 year

      • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Order office supplies and maintain inventory
    • Perform general office duties
    • Receive and log complaints
    • Receive payments
    • Explain procedures, risks and benefits to clients

      • Computer and technology knowledge

    • Internet
    • MS Excel
    • MS Outlook
    • MS Word
    • MS PowerPoint
    • MS Office
    • Spreadsheet

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Tight deadlines
    • Work under pressure

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Judgement
    • Ability to multitask
    • Dependability
    • Quick learner

      • Screening questions

    • Are you currently a student?
    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?

      • Health benefits

    • Dental plan
    • Health care plan
    • Paramedical services coverage

      • Financial benefits

    • Life insurance

      • Long term benefits

    • Long-term care insurance
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