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Kitchener

    Systems Engineer - Waterloo, Canada - MCAP

    MCAP
    MCAP Waterloo, Canada

    2 weeks ago

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    Description

    The Role

    This position is responsible for the design, deployment, management, and security of storage and compute infrastructure for MCAP. This includes the planning, management and monitoring of server and infrastructure, as well as the deployment, monitoring and management of the Operating Systems within the complete Microsoft offering (M365 and Azure)

    Strategy and Planning

  • Collaborate with the team to assess near- and long-term capacity needs.
  • Create and maintain documentation as it relates to infrastructure configuration, disaster recovery, processes, and service records.
  • Work with appropriate stakeholders to define business requirements and systems goals, in order to identify and resolve business systems issues.
  • Performs estimating, prioritizing, planning of tasks to reliably and consistently deliver according to plan.

    • Acquisition and Deployment

  • Conduct research as directed on software and systems products to justify recommendations and to support purchasing efforts.
  • Oversee new and existing equipment, hardware, software upgrades and cloud services.
  • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making procurement decisions.

    • Operational Management

  • Perform installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
  • Manage servers, cloud services, including database, e-mail, print, and backup servers/services and their associated operating systems and software
  • Contribute to system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
  • Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
  • Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Monitor and test system performance; prepare and deliver system performance statistics and reports.
  • Provide orientation and training to end users for all modified and new systems.
  • Develop andtest scripts, programs, code, and configuration in support of optimizingroutine operations and tasks.
    Perform troubleshooting and root cause analysisin support of incident and problem management. Recommended options to addressidentified issues

    • What You Bring To The Team

  • 6-8 years relevant experience
  • VMware /Microsoft MCSE/ ITIL work experience.
  • Extensive experience designing, deploying, and administering mission critical servers.
  • Experience analyzing marketplace trends and determining applicability to MCAPs environment.
  • Designing and deployment of automation technologies
  • Experience with design, implementation, and management of cloud services.
  • Experience with large scale storage and backup solutions.
  • Incident, Change and Problem Management procedures – preferably in an ITIL/Agile driven environment.

    • Technical Skills

  • Exchange
  • PowerShell
  • Azure
  • M365
  • AD and AAD
  • 2019 Windows enterprise server platforms.
  • VMware vSphere
  • Microsoft Systems Centre; specifically, SCCM and Intune
  • SQL Server, MongoDB, MySQL, and queries
  • ServiceNow
  • Office 365
  • Container Technology (., Docker)

    • Education and Certifications or Equivalent Experince

  • Post-secondary degree or diploma in Computer Science, Engineering, or a related field
  • VMware Certification
  • Intune, MS-Exchange
  • Microsoft 365 Certified: Messaging Administrator Associate
  • Microsoft 365 Certified: Teamwork Administrator Associate
  • Microsoft Certified: Azure Administrator Associate
  • ITIL Foundation and Agile Maturity
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