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Kitchener

    Systems Engineer - Waterloo, Canada - MCAP

    MCAP
    MCAP Waterloo, Canada

    6 days ago

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    Description

    The Role

    This position is responsible for the design, deployment, management, and security of storage and compute infrastructure for MCAP. This includes the planning, management and monitoring of the physical server and storage infrastructure, as well as the deployment, monitoring and management of the Operating Systems.

    Strategy and Planning

  • Collaborate with the team to assess near- and long-term capacity needs.
  • Create and maintain documentation as it relates to infrastructure configuration, disaster recovery, processes, and service records.
  • Work with appropriate stakeholders to define business requirements and systems goals, to identify and resolve business systems issues.
  • Performs estimating, prioritizing, planning of tasks to reliably and consistently deliver according to plan.

    • Acquisition and Deployment

  • Conduct research as directed on software and systems products to justify recommendations and to support purchasing efforts.
  • Oversee new and existing equipment, hardware, software upgrades and cloud services.
  • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making procurement decisions.

    • Operational Management

  • Perform installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
  • Manage servers, cloud services, including database, e-mail, print, and backup servers/services and their associated operating systems and software
  • Contribute to system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
  • Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
  • Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Monitor and test system performance; prepare and deliver system performance statistics and reports.
  • Provide orientation and training to end users for all modified and new systems.
  • Develop and test scripts, programs, code, and configuration in support of optimizing routine operations and tasks.
  • Perform troubleshooting and root cause analysis in support of incident and problem management. Recommended options to address identified issues.

    • Decisions made or problems Solved on own

  • Deciding the technologies selected for the solution based on existing and approved use/patterns.
  • Deciding the detailed design, program logic, and test cases required in order to meet functional and non-functional requirements including but not limited to security, reliability, performance, compatibility, and standards compliance.
  • Deciding the methodology, approach, and scope coverage required in order to meet functional and non-functional requirements including but not limited to security, reliability, performance, compatibility, and standards compliance.
  • Deciding the development priorities, methodology and approach as it relates to product, team, department, and corporate goals and objectives.
  • Deciding the testing priorities, methodology and approach as it relates to product, team, department, and corporate goals and objectives.

    • What You Bring To The Team

  • 3-6 years relevant experience
  • VMware /Microsoft MCSE/ ITIL work experience.
  • Extensive experience designing, deploying, and administering mission critical servers.
  • Experience analyzing marketplace trends and determining applicability to MCAPs environment.
  • Designing and deployment of automation technologies
  • Experience with design, implementation, and management of cloud services
  • Experience with large scale storage and backup solutions.
  • Incident, Change and Problem Management procedures – preferably in an ITIL driven environment.
  • Installation and administration of virtual computing platforms, hypervisors, etc.
  • 2016/2019 Windows enterprise server platforms.
  • VMware vSphere
  • Microsoft Systems Centre; specifically, SCCM, SCOM and Orchestrator
  • SolarWinds SAM/VMAN
  • SQL Server, MongoDB, MySQL, and queries
  • Veeam Backup
  • ServiceNow
  • Office 365
  • Container Technology (., Docker)
  • Post-secondary degree or diploma in Computer Science, Engineering or a related field
  • VMware Certification
  • ITIL Foundation Certification
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