Resourcing Team Lead - Calgary, Canada - Long View Systems

Long View Systems

Verified Company

Calgary, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Long View. A career that helps you get more out of life.
***A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers — and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you'll see how our company's core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work

**Are you passionate about resource management and schedule optimization? Do you continuously look for ways to improve operational process and efficiency?
We are looking for an analytical and motivated

Resourcing Team Lead for our

Head Office to be based out of

Calgary, Vancouver, Edmonton, or Toronto You will oversee all professional services delivery requests across all branches, ensuring they are managed with courtesy, urgency and accuracy. You will identify trends and suggest creative solutions to solve resourcing challenges in addition to providing overall leadership and guidance to the Resourcing Team.

A Day in the Life:

Ensure appropriate levels of staffing are maintained across all branches and all projects, ensuring Service Level Agreement (SLA) commitments are being met or exceeded
Provide strong direction and support to the Resourcing Team, ensuring technical consultants are assigned to engagements that match their capabilities and availability
Act as an escalation point for all resourcing enquiries, expediting resolutions when needed
Foster strong relationships with management and service delivery teams
Develop an understanding of consultants' career progression and assign projects that support their development
Ensure employee profiles, skills and certifications are up to date
Report on utilization, financial forecasting and scheduling
Ensure new team members are properly onboarded and expectations are clear
Regularly deliver positive feedback and constructive criticism, identify areas that need improvement and provide life and career support to each of your team members
Facilitate weekly team meetings

What You Bring:

3+ years in a professional services environment in a resourcing or resource management role
Advanced knowledge of resource management tools such as, Excel, Power BI, and CRM
Strong knowledge of IT skill sets
Advanced interpersonal and communication skills, with a positive and upbeat demeanor
Ability to quickly grasp and analyze complex issues, diagnose multidimensional problems, and formulate insightful and appropriate responses or strategies to address them
Drive and ability to work well under pressure, managing competing priorities
A continuous improvement mindset that creates efficiencies which accelerate delivery and increase the quality of outcomes
Attention to detail and an analytical approach that identifies trends, focuses on leading indicators and takes proactive action
Confidence in presenting to senior leadership and discussing areas of importance

What Makes You Extra Awesome:

IT Industry Experience
Project Management Certification

Why Work at Long View?:

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Great people and culture:

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Career growth

Permanent staff positions, paid training, career life planning, and relocation and travel opportunities

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Interesting work

Be part of exciting projects while accessing all the latest technologies

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Flexible environment

A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

Want to learn more about our culture and life at Long View? Check us out on LinkedIn, Twitter and Instagram

Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.