Claims Supervisor, Casualty - Cambridge, Canada - Gore Mutual Insurance

Gore Mutual Insurance

Verified Company

Cambridge, Canada

12 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're now at the boldest phase of our Next Horizon journey
At Gore Mutual, we've completely transformed our business in under three years.

By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good.

Our path forward brings a sharper focus on our business' performance that's powered by innovation and an agile, high-performing culture - we're built for success.

We're well on our way to becoming a purpose-driven, digitally led national insurer. Come join us.

Claims Supervisor, Casualty
Gore Mutual Insurance is in the midst of an exciting journey as a modern mutual.

We have taken a bold new approach to our great claims service; a new way of thinking about how we put our customers first.

We are looking for a natural leader who understands the value of providing genuine, customer centric service, has solid experience negotiating and mitigating casualty claims and a track record of modeling coaching skills and maximizing team performance.

Joining our team will provide you with a unique opportunity where you will be part of a brand new and impactful team, contributing to an evolving industry, and a company that is going through an exciting transformation.

What will you do?

Leadership

Lead a team of casualty claims handlers as they navigate options that contribute to solutions including coaching, mentoring, performance management and career development.
Provide direction, guidance, training, and technical advice to aid in the development of adjusters and exceptional customer service.
Attend Claims Leadership meetings & Committees.
Identifies and addresses barriers to effective teamwork.

Communication

Communicate department objectives and motivate team towards meeting standards.
Identifies and analyses opportunities for innovation to foster business growth.

What will you need to succeed?

Required minimum, 7 years of claims experience in injury lines
Preferred minimum, 2 years' experience leading a casualty team.
Preferred minimum, 2 years' prior leadership experience.
University or College degree is an asset or equivalent experience.
CIP/FCIP/CRM preferred or in progress.
Proficient in Microsoft office products
Strong analytical, organization and time management skills
Excellent interpersonal, written, and verbal communication skills
Effective negotiation skills

Permanent, Full-Time

Hybrid:
This is a hybrid role that includes the flexibility to work remotely. Please note, regular in-person workdays at our Cambridge Office location are expected once a week.

LI-Hybrid

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