Manager, Commercial Intake - Kitchener, Canada - Definity

Definity

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job

ID :
6427

Category :
Commercial Insurance

Brand :
Definity

Regular/Temporary :
Regular

Fulltime/Parttime :
Full Time

Location :
Kitchener, Canada

Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

With strong roots that date back to 1871, we've grown to become a digital leader in the insurance industry. We're proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you:
It's better here. Why? Because we CARE, and we provide an employee experience that's collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

Leading the Commercial Insurance Intake team, the manager will be responsible for ensuring their team adheres to defined processes in accordance with standard operating procedures.
Provides leadership level support to Commercial Operations initiatives encompassing project SME involvement for technology changes, analytical analysis and support aligned to strategic objectives.
Demonstrates continuous improvement with a focus to identify, enable and lead process and workflow changes to improve efficiency and cost effectiveness.
Within established service levels agreements, works with his/her Lead as well as peers and Direct Reports to drive strong results against key performance indicators (KPIs).

What do you bring to the role?

Teambuilding skills: Demonstrate an ability to lead and manage a team in a busy and changing environment while fostering positive performance and engagement. Models solid leadership skills with the ability to coach, develop, motivate and retain staff.
Motivational skills / Communication skills: Proactively communicates information in a clear and positive manner. Layering excellent decisionmaking skills with a natural aptitude for observation.

Go ahead and expect a lot — you deserve it, and we've got it:

Hybrid work schedule for most roles
Company share ownership program
Pension and savings programs, with companymatched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid