Client Support Agent - Toronto, Canada - MyDressEdit

MyDressEdit

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities:

Serve as the main point of contact for clients, providing exceptional customer service and support
Communicate with clients to understand their needs and ensure their satisfaction with our services
Manage client accounts, including onboarding new clients and maintaining existing client relationships
Collaborate with crossfunctional teams to address client inquiries and resolve any issues that may arise
Utilize Salesforce or other customer relationship management (CRM) software to track client interactions and maintain accurate records
Analyze client data and market trends to identify opportunities for upselling or crossselling our products and services
Assist with project management tasks, such as coordinating client deliverables and timelines

Skills:

Strong customer service skills, with the ability to effectively communicate and build relationships with clients
Experience in the financial services industry is preferred
Proficient in using SaaS platforms and CRM software, such as Salesforce
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
Strong analytical skills, with the ability to analyze data and market trends to inform business decisions
Ability to work collaboratively in a team environment

This is an exciting opportunity for a Client Services Specialist who is passionate about delivering exceptional customer service and has a strong interest in the financial services industry.

Join our team and contribute to our mission of providing top-notch client support while driving business growth.

Note:
Please do not include any contact information in the job description.

Salary:
$50,000.00-$64,429.37 per year

Benefits: