Concierge (Part-time) - Ottawa, Canada - The Minto Group

The Minto Group

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

*CONCIERGE (part-time)
Location: Fifth & Bank, Ottawa OntarioBuild your future at Minto**Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.

Your offer will include:

Competitive salary
Annual bonus + benefits effective 1st day + RRSP matching plan + 3 weeks' vacation
Tuition reimbursement plans and professional development courses

Employee recognition platform

Be rewarded by your colleagues for your contributions
Many exciting career opportunities

In this role, you will:

Maintain resident database, which includes, processing changes to residents;
Coordinate access for Minto staff and contractors for occupied and vacant spaces as well as common areas; ensuring proper notice is given as required;
Use of the ERP system, Yardi, to record information and perform job activities, ensuring all service notifications, orders and purchase requisitions are inputted accurately and in a timely manner.
Responds to all resident related issues promptly and courteously in a professional manner, informing management when applicable and if followup is required;
Prepare mass and individual resident communication, for example, upcoming events, repairs, changes to management, etc.;
Greets, acknowledge and welcome arriving and departing guests;
Maintains up to date and accurate information on current events, local services and attractions;
Receives and coordinates deliveries for guests, books amenity spaces when required, assign parking passes, assist guests with luggage/parcels and maintains coffee station in lobby.
Monitors all video, alarm and communication systems to ensure building is safe and secure
Reports complaints, service breakdowns, guest comments and suggestions.
Other duties within the scope, spirit and purpose of the job, as requested by management.

We would like you to have:

Education:
High School is an asset.

Experience:
A minimum of one to two (1-2) years of work experience is required.

Skills, Knowledge and abilities: