Customer Service Adviser - Woodbridge, Canada - Euro-Ornamental Forgings Inc.

Sophia Lee

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Sophia Lee

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Description

Work Term:
Permanent


  • Work Language: English
  • Hours: 44 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
- or equivalent experience


Tasks:


  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Advise clients on advertising or sales promotion strategies
  • Act as spokesperson for an organization
  • Answer written and oral inquiries

Computer and technology knowledge:


  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word

Security and safety:


  • Bondable

Transportation/travel information:


  • Own transportation

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment
  • Standing for extended periods

Personal suitability:


  • Punctuality
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

Screening questions:


  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Health benefits:


  • Dental plan
  • Health care plan
  • Vision care benefits

Long term benefits:


  • Group insurance benefits
  • Other benefits

Other benefits:


  • Free parking available

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