Information Technology - Pickering, Canada - City of Pickering

City of Pickering

Verified Company

Pickering, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

One Team. One Vision. Infinite Possibilities

**Employment Opportunity
The City of Pickering is committed to creating an equitable, diverse and inclusive workplace and
strives to foster a sense of belonging, empowerment and respect among all employees and
community members. We recognize and value that diverse perspectives, skills, backgrounds, and
lived experiences contribute to the growth and strength of our organization and community. As such,
including women, persons with disabilities, racialized persons, persons who identify as 2SLGBTQI+,
and other diverse communities.

INFORMATION TECHNOLOGY CO-OP STUDENT

(Temporary, May - August 30, $20.43/hr.)
Under the general supervision of the Supervisor, Network Support, the incumbent is primarily

responsible for assisting with the following:

Prompt resolution of submitted Help requests for support, including support for staff's computer
Ensures all components of the PC configuration are fully tested and operational before issuing

a new or replacement PC to a customer.

Installs the appropriate PC hardware and software that will allow for network and database

communications as requested, ensuring appropriate security features are installed.

Administers and directly supports, as a member of the Help Desk team the Corporation's

recommending solutions.

Provides staff with access to the network by unlocking network accounts and changing

passwords as required.

Performs other related duties as may be required from time to time.

Successful applicants will possess the following:

Currently enrolled in a post-secondary Computer Science co-op program, requiring a co-op

placement.

Experience working in an office setting is preferred.
Strong organizational skills, interpersonal, communication (written and oral in English),

- customer service skills and the ability to preserve the confidentiality of information.

Detailed knowledge of PC computer systems, including hardware, software, and operating

- systems.

Knowledge in Microsoft's Windows 10/11, Office 36
Knowledgeable in current computernetwork concepts and designs for prompt resolutions of

- network connection problems.

Knowledge of Microsoft 365, SharePoint, Intune and Autopilot.
Ability to quickly troubleshoot and resolve PC hardware and software problems.
Ability to work effectively in a fastpaced team environment and with all levels of employees.

- an asset.

Must be medically and physically fit to perform the duties of this position.
Must be prepared to undergo a Vulnerable Sector Check as a condition of employment.

Salary:
$20.43/hr. (based on a 35-hour work week)

2024.
We thank all applicants for their interest, however, only those selected for an interview will be
contacted. In accordance with the _Municipal Freedom of Information and Protection of Privacy Act_,
personal information is collected under the authority of the _Municipal Act_ and is used for the purpose

The City of Pickering is committed to inclusive and barrier-free employment practices, and to creating
a workplace that reflects and supports the diversity of the community we serve. In accordance with
the _AODA Act_, accommodations will be provided throughout the recruitment process where required.
Documents can be made available in alternate formats upon request.

**An Equal Opportunity Employer