Service Manager - Toronto, Canada - Roses Cocina

Roses Cocina

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for a Service Manager to bring an exceptional experience to our guests in a concept that launched earlier this year within Hotel X Toronto.

Located on the second floor of the hotel, Roses Cocina will feature an all day kitchen serving modern American faire.

At its core, the Cocina is the heart of a Latin American home, where love and hospitality intersect. Roses Cocina will represent this vision and deliver a fundamentally bold and fresh experience.

The hotel is under new F&B management and is the group behind some of your favourite Toronto venues such as Kasa Moto, MIMI Chinese, Sunny's Chinese, Parc Ave, Rasa, Sara, Baro, Dasha, Petty Cash, and Myth.

Our Mission is simple. We are in the experience business.

Our people first culture will inspire and empower our team to deliver moments that matter in an environment hyper focussed on the guest experience.

Together we will build a best-in-class hospitality experience at Hotel X.

What You'll Do

Supporting the daily restaurant and property F&B operations.
Design operation strategy and set goals for growth.
Work with stakeholders to develop and enforce established policies and procedures.
Maintain budgets and optimize expenses.
Establish and enforce operation strategies to meet quality and customer service standards
Maintain all F&B division facilities are clean and safe.
Ensure employees work productively and develop professionally.
Oversee recruitment and training of new employees.
Evaluate and improve operations and financial performance.
Direct the employee assessment process.
Prepare regular reports for stakeholders.
Ensure staff follows health and safety regulations.
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Oversee marketing strategies and special events to attract more customers.
Build and maintain a positive working culture and engaged team.
Strict adherence to health and safety procedures and Talent procedures as per company and property policy.
Organize and lead regular meetings to discuss about issues and updates, ensuring team alignment.
Administer, oversee and coordinate corporate events.