Jobs

    Client Representative Assistant - Pembroke, ON, Canada - McDougall Insurance and Financial

    McDougall Insurance and Financial
    McDougall Insurance and Financial Pembroke, ON, Canada

    1 day ago

    Default job background
    Full time
    Description
    We are currently looking for a Customer Service Representative to join our growing Personal Lines team in Pembroke, Ontario

    Do you have strong customer service skills? To provide legendary service directly to the client, after the sale by the Sales Executive.


    • Where appropriate, procure a sale, normally through upgrading and bundling coverage for personal lines clients.
    • Communicate with the client in person, by phone, email, etc. to process additions, deletions or changes to their policy on the appropriate broker management system and to provide professional advice or recommendations regarding their coverage.
    • Provide quotations or estimates to clients on premiums, data enter work to create files, update information, confirm data and coverage and to record appropriate changes or adjustments.
    • Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.
    *Must have exceptional customer service and communication skills.

    • Must be willing and eligible to obtain a RIBO license
    *RIBO regulates the licensing, professional competence, ethical conduct and insurance related financial obligations of all independent general insurance brokers in the province of Ontario. A supportive and inclusive culture where diversity is valued

    • A competitive employee health and dental benefits program including long term disability
    • A competitive pension plan
    • Access to ongoing training and development through our McDougall training team
    _If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:_
    _


    Job Type:
    Full-time

    Dental care

    • Day shift
    • Monday to Friday
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