Jobs
>
Etobicoke

    Operations Manager, Health Division, GTA - Etobicoke, Canada - Voyago

    Voyago
    Voyago Etobicoke, Canada

    6 days ago

    Default job background
    Full time
    Description

    Voyago is hiring for an Operations Manager in Etobicoke, overseeing the Greater Toronto Area.

    Your Role:

    Reporting directly to the General Manager, Health Division the Operations Manager is responsible for the day to day activity of their location. The Operations Manager will track Key Performance Indicators, be the first point of contact for the customer, ensure efficiency and effectiveness and to provide leadership and direction to operations team in each location.

    Primary Responsibilities

    1. People Management

    • Directs the activities of staff, ensuring ongoing work quality, monitoring workloads and ensuring activities continue to be managed during staff vacation/sick leaves
    • Monitors performance of staff, providing work direction, coaching and feedback, determining methods and procedures to be used, resolving problems, identifying opportunities for development and training and providing performance review input
    • Monitors employee engagement and implements process for improvement

    2. Operations

    • Monitors recruitment requirements based on call volumes
    • Reports incidents and collisions to Health and Safety
    • Promotes safe work activities by conducting safety audits, attending safety meetings and meeting with individual staff members
    • Conducts walk-about at client facilities
    • Conduct investigations in cooperation with governing agencies to determine causes of any concerns
    • Ensure operating costs are within annual budget

    3. Vehicle Reporting

    • Reports maintenance requirements to the garage
    • Ensures efficient vehicle utilization

    4. Customer Service

    • Conducts regular customer review meetings
    • Makes sure the client experience is being held to the highest of standards while increasing customer satisfaction and engagement;
    • Delivers quality customer service and recommends operational improvements when needed·
    • Monitor Contract KPI's to ensure performance is compliant with contract standards

    Requirements

    Your Profile:

    • You posses a University/College Degree or Equivalent
    • You bring minimum 3 years supervisory/management experience in the transportation industry or any related field
    • Your experience in non-emergency patient transportation preferred
    • You posses a Valid FR or equivalent certification *preferred along with current First Aid/CPR certification
    • You can provide a copy of your current immunization records and are willing to acquire any outstanding vaccinations required for the role
    • You bring excellent organizational and problem-solving skills
    • You posses effective communication skills (both written and verbal)
    • You are available to work flexible hours, including outside regular business hours
    • You posses strong knowledge in all Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook)
    • You are comfortable presenting in front of the group
    • You posses a clean Drivers Abstract and Criminal Record Search with Vulnerable Sector
    • You have proven excellent customer service experience
    • You have strong planning and time management skills and the ability to effectively handle a variety of tasks simultaneously
    • You have excellent leadership skills
    • You have the ability to manage stress under tight deadlines
    • You possess a minimum G class drivers licence

    Benefits

    The Perks:

    • We offer free licence upgrade
    • We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
    • We are an Award Winning company
    • As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
    • We focus on innovation and sustainable environmental initiatives
    • We support the development, work-life balance and well-being of our employees
    • We build a supportive corporate culture that encourages diversity and enables our people to flourish.
    • We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
    • We offer our employees opportunities to build their own experience within a local, global Group.

    Sounds like you? Apply today with your up to date resume and cover letter.

    Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

    We thank all applicants however only those under consideration will be contacted

  • Mattamy Homes

    Manager, Financial Planning

    4 days ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Etobicoke (Toronto West), Ontario - Hybrid (3 days/week in office) · **Company***: · Mattamy Homes Canada · **D** · **ivision***: · GTA Urban Division · **Employment Type**: · Full-Time · **Reports to**: · Director, FP&A · When it comes to forward-thinking homebui ...

  • Mattamy Homes

    Development Associate

    1 week ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Etobicoke, Ontario - Hybrid (3 days/week in office)**Company**: · Mattamy Homes Canada · **Department**: · GTA Urban Division · **Employment Type**: · Full-Time · **Reports to**: · Senior Development Manager · *** · When it comes to forward-thinking homebuilding a ...

  • Mattamy Homes

    Real Estate Development Finance Associate

    1 week ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Etobicoke, Ontario - Hybrid (3 days/week in office)**Company**: · Mattamy Homes Canada**Department**: · GTA Urban Division**Employment Type**: · Full-Time**Reports to**: · Development ManagerWhen it comes to forward-thinking homebuilding and thoughtfully planned c ...

  • AGM Renovations

    Cabinet Maker-residential Renovations

    1 week ago

    AGM Renovations Etobicoke, Canada

    Do you have your own business? Do you specialize in kitchen renovations? Are you struggling to find stable work? · If so, we have work for you Our team is always on the lookout for exceptional talent and you can manage your own division at AGM · AGM Renovations provides quality b ...

  • Mattamy Homes

    Office Manager

    1 week ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Vaughan, Ontario (moving to Toronto - Islington & Bloor - in early 2023) · **Company***: · Mattamy Homes Canada · **D** · **ivision***: · GTA Urban Division · **Employment Type**: · Full-Time · **Reports to**: · VP, Finance · *** · When it comes to forward-thinkin ...

  • AGM Renovations

    Bathroom Renovator-residential Construction

    3 days ago

    AGM Renovations Etobicoke, Canada

    Do you have your own business? Do you specialize in bathroom renovations? Are you struggling to find stable work? · If so, we have work for you Our team is always on the lookout for exceptional talent and you can manage your own division at AGM · AGM Renovations provides quality ...

  • GATEWAY Landscape Group

    Landscape Construction Foreman

    1 week ago

    GATEWAY Landscape Group Etobicoke, Canada

    Job description · **Commercial landscape construction Foreperson team members required**: · Gateway Landscape Group is seeking highly motivated individuals to join our commercial landscape construction division. Our commercial landscape construction division has been providing ex ...

  • GATEWAY Landscape Group

    Landscape Construction Foreman

    3 days ago

    GATEWAY Landscape Group Etobicoke, Canada

    Job description · **Commercial landscape construction Foreperson team members required**: · Gateway Landscape Group is seeking highly motivated individuals to join our commercial landscape construction division. Our commercial landscape construction division has been providing ex ...

  • GATEWAY Landscape Group

    Landscape Construction Foreman

    1 week ago

    GATEWAY Landscape Group Etobicoke, Canada

    Job description · **Commercial landscape construction Foreperson team members required**: · Gateway Landscape Group is seeking highly motivated individuals to join our commercial landscape construction division. Our commercial landscape construction division has been providing ex ...

  • CCS Construction Group Inc.

    Junior Estimator with Interior Design Experience

    4 days ago

    CCS Construction Group Inc. Etobicoke, Canada

    **Responsibilities**: · - Create detailed and accurate project cost estimates and budgets · - Work closely with senior staff to ensure that all estimates are completed in a timely and accurate manner · - Develop and manage project schedules and timelines · - Attend project meetin ...

  • Mattamy Homes

    People & Culture Business Partner

    1 week ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Etobicoke, Ontario - Hybrid (3 days/week in office) · **Company**: · Mattamy Homes Canada · **Department**: · People & Culture, GTA Urban · **Employment Type**: · Full-Time · **Reports to**: · Vice President, Human Resources · When it comes to forward-thinking hom ...

  • Mattamy Homes

    Director, People

    1 week ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Etobicoke, Ontario - Hybrid (3 days/week in office)**Company**: · Mattamy Homes Canada**Department**: · People & Culture, GTA Urban**Employment Type**: · Full-Time**Reports to**: · Vice President, Human ResourcesWhen it comes to forward-thinking homebuilding and t ...

  • Mattamy Homes

    Acquisitions Analyst

    2 days ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Etobicoke, Ontario - Hybrid (3 days/week in office) · **Company***: · Mattamy Homes Canada · **Department**: · Development & Acquisitions, GTA Urban Division · **Position**: · Acquisitions Analyst · **Employment Type**: · Full-Time · **Reports to**: · Senior Manag ...

  • Mattamy Homes

    Development Manager

    1 week ago

    Mattamy Homes Etobicoke, Canada

    **Location**: · Etobicoke, Ontario - Hybrid (3 days/week in office)**Company**: · Mattamy Homes Canada**Department**: · GTA Urban Division**Employment Type**: · Full-Time**Reports to**: · Senior Development ManagerWhen it comes to forward-thinking homebuilding and thoughtfully pl ...

  • Ontario Redimix - A CRH Company

    Quality Control Coordinator Co-op

    4 days ago

    Ontario Redimix - A CRH Company Etobicoke, Canada

    Job ID: 478276 · Work Type: Internship · **DELIVER CONCRETE RESULTS - JOIN THE ONTARIO REDIMIX TEAM AT CRH CANADA** · **JOIN THE GLOBAL LEADER IN CONSTRUCTION FOR A REWARDING CAREER** · **Who we are** · Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete i ...

  • AGM Renovations

    Bathroom Renovations-residential Renovations

    3 days ago

    AGM Renovations Mississauga, Canada

    Do you have your own business? Do you specialize in bathroom renovations? Are you struggling to find stable work? · If so, we have work for you Our team is always on the lookout for exceptional talent and you can manage your own division at AGM · AGM Renovations provides quality ...

  • Mattamy Homes

    People & Culture Specialist

    1 week ago

    Mattamy Homes Mississauga, Canada

    **Location**: · Mississauga, Ontario - Hybrid (3 days/week in office) · **Company***: · Mattamy Homes Canada · **Department**: · People & Culture, GTA · **Employment Type**: · Full-Time · **Reports to**: · Vice President, Human Resources · When it comes to forward-thinking homebu ...

  • Mattamy Homes

    Labour Relations Specialist

    1 week ago

    Mattamy Homes Mississauga, Canada

    **Location**: · Mississauga, Ontario - Hybrid (3 days/week in office) · **Company***: · Mattamy Homes Canada · **Department**: · People & Culture, GTA · **Employment Type**: · Full-Time · **Reports to**: · Vice President, Human Resources · When it comes to forward-thinking homebu ...

  • Mattamy Homes

    Estimator

    1 week ago

    Mattamy Homes Mississauga, Canada

    **Location**: · Mississauga, Ontario - Hybrid (3 days/week in office)**Company***: · Mattamy Homes Canada · **Department**: · Procurement, Greater Toronto Lowrise · **Employment Type**: · Full-Time · **Reports to**: · Director, Purchasing · When it comes to forward-thinking homeb ...

  • QRC Logistics

    City Dispatcher

    5 days ago

    QRC Logistics Mississauga, Canada

    _**Who we are**_ · QRC Logistics is a proudly owned family transportation business that started out as a small courier company doing rush pick up's and deliveries using cars and vans all around the GTA. As our customer's requirements evolved, so did the company. Since then, QRC h ...