Store Manager - Regina, Canada - Lindt & Sprungli

Lindt & Sprungli

Verified Company

Regina, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Key Responsibilities:

Management of the daily operations of Lindt Retail Boutique
Responsible for generating and driving corporate sales
Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
Recruitment, interviewing and hiring of Retail Sales Associates
Supervision of store employees to maximize customer service, sales and profit
Training of sales techniques and product knowledge
Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
Ongoing performance management of staff, assist in the preparation and delivery of employee performance reviews
Maintain store merchandising presentation to company standards
Maintain high standards for cleanliness and food/product safety
Cash handling, inventory ordering and related retail administrative duties

Qualifications:

Excellent customer service skills
Post secondary education preferred
Sales oriented, able to develop/build business
25 years of retail management experience
Good time management habits
Strong oral and written communication abilities (French and English)
Previous experience in a merchandising or presentation capacity
A history of going above and beyond to provide exceptional customer service
A talent for sales and selling
A passion for chocolate

Additional Criteria:

A history of going above and beyond to provide exceptional customer service
A talent for sales and selling
A passion for chocolate

Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world.

During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.