Nursing Administrative Assistant - Ottawa - Responsive Health Management

Description

"How do you live in the moment?"

We are passionate about 'Making Every Moment Matter'. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Administrative/Nursing Assistant reports to the Director of Care and is responsible for assisting with all the day‑to‑day facility‑wide and nursing administrative functions. Also responsible for developing, defining, implementing, and supporting information technology strategic solutions in the Home in conjunction with Information Technology Solutions Providers.

Responsibilities

• Completes and maintains scheduling and payroll for all nursing personnel.
• Assists in the production and distribution of nursing department communications under the direction of the Director of Care.
• Ensures that the department maintains standards, which are consistent with the CARF Canada and guidelines for long‑term care.
• Assists with the completion of variance reporting for staffing hours with the Director of Care.
• Ensures appropriate staffing patterns and effective utilization of staff and materials management.
• Assists with the annual Home budget for the departments in relation to IT services.
• Supports recruitment, orientation and retention initiatives.
• Demonstrates good knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
• Has the ability to problem solve, conflict resolution skills and understands team concepts and team building.
• Analyze and establish technology objectives for the organization.
• Fosters a positive work environment, understands team concepts and team building.
• Participates and contributes to the management team meetings, Leadership and Governance Team, Joint Administrative Assistants Committee and Nursing Management Team.
• Submits documentation, reports, and financial information to the Executive Director and/or Director of Care as requested.
• Plans, organizes, directs, controls and evaluates the operations of information systems.
• Coordinates IT contract services as required, ensuring timely service, and resolution.
• Provides ongoing software support to employees in the Home.
• Educates staff on the Ministry of Health Standards, continuous quality improvement, new policies and procedures and other related topics.
• Maintains records management.
• Responsible for Administration and Nursing human resources performance indicators.
• Maintains the nursing absenteeism reports.
• Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.
• Required to participate in the improvement of the quality indicators and achieve satisfactory results.
• Monitors documentation systems and processes for quality and adherence to standards.
• Responsible for IT performance indicators and quality improvements.
• Other duties as assigned and or as indicated in the Job Task Inventory.

Qualifications

The qualifications needed to join our family are as follows:

• High School graduate or G.E.D. with courses in typing and mathematics.
• A nursing background is an asset.
• Working knowledge and high comfort level to use computer hardware and software programs.
• Expedient data entry skills.
• Sense of responsibility, integrity, and confidentiality.
• On-the-job training in business office procedures in this facility.
• Must be well groomed, patient, courteous, tactful, and pleasant.
• Must have the ability to cooperate with other personnel.
• Must be level-headed and calm in emergencies.
• Excellent knowledge of Microsoft NT, Microsoft Office.
• Experience with IT support and troubleshooting.
• Information Technology background.
• Long Term Care background is an asset.
• Proficient knowledge of computer software and hardware systems and programs.
• Strong management/leadership skills.
• Analytical, problem solving and strong decision‑making skills.
• Strong organizational skills.
• Effective communication skills, both verbally and written.
• Possess cultural sensitivity and awareness.
• Second language is an asset.
• To show evidence of being focused on people's feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals' rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X‑ray (within the last year), as per Public Health requirements.
• Two supervisory references required.
• Provide proof of all required vaccines. The Employer strongly recommends to "stay up to date" with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.
• French speaking is an asset.

What do we offer you?

• Competitive wages
• Employee benefits
• Employee perks
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

Monday, Tuesday, Wednesday, Thursday, Friday. Flexibility for occasional evenings and weekends.

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