ERP Service Desk Support - Vancouver
1 month ago

Job summary
The MIS ERP Service Desk Support role is a critical addition to our MIS team designed to stabilize and enhance our ERP environment.Provide first-line support for ERP users across departments troubleshoot issues related to saved searches custom forms and role-based permissions maintain SLA compliance and reduce ticket backlog create and maintain documentation and SOPs for transparency and scalability collaborate with MIS and internal IT teams to ensure system stability support strategic automation and governance initiatives.
- Minimum 2 years of hands-on ERP support experience.
- Technical proficiency in saved searches custom forms and role-based permissions.
Job description
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