- Answers telephone, greets visitors, and receives routine inquiries in person and by phone, relaying calls and messages to the appropriate service team members
- Receives incoming mail and co-ordinates distribution, and process' outgoing mail
- Provides services and interacts with residents and resident family members in a professional manner
- All other duties as assigned
- Covid-19 vaccination is mandatory
- Basic knowledge and understanding of office procedures
- Strong Communication Skills; both oral and written
- Exceptional Customer Service and Conflict Resolution skills
- Strong communication skills; both oral and written
- Ability to exercise tact and diplomacy in dealing with residents, service team members and guests
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Concierge - Lethbridge, Canada - Seasons Retirement Communities
Description
OurMission to You:
As a certified Great Place to Work, Seasons believes that every singleteam member plays an important role in the overall happiness of our residents.We foster a culture of growth and support for our committed team members andoffer opportunities for personal and professional development to advance arewarding career in the seniors housing sector.
WhatWe Look For:
Seasons looks for individuals whoare enthusiastic about making a positive difference in the life of anotherperson. We hire individuals who are committed to building meaningfulrelationships and strive for service excellence so our residents can be proudto call Seasons their home. Keen attention to details, going the extra mile andputting a little "wow" into everything we do is the Seasons way
Your Opportunity
We're looking for a Concierge. This individual will act asthe first point of contact for guests of the community and is responsible forproviding confidential clerical and receptionist duties associated with thedaily operation of the retirement residence in a safe and efficient manner inaccordance with the policies and procedures of Seasons.
What You Will Do:
Qualifications or SkillsRequired:
All applicants must be legally entitled to work in Canada. As acondition of employment, a Criminal Record Search which may include avulnerable sector screen, will be required.
Seasons Retirement Communities ("Seasons") is an equal opportunity employer andwelcomes applications from all interested parties. In accordance with Season'sAccessibility Policy, a request for accommodation will be accepted as part ofSeason's hiring process.
We thank all applicants for their interest. However only those selectedfor further consideration will be contacted.
Line 3 - evenings (3pm-11pm)Line hours bi- weekly
