Client Representative, Help Desk and Escalation - Montreal

At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences It's all developed and deliv ...

This job offers a service desk specialist position that requires 6–8 years of experience in IT Service Desk / IT Support. · A 6 months contract with high possibility of extension. · ...

We are looking for a bilingual tech support specialist to join our Employee Technology Services team. · Resolve escalated client needs (internal) through service desk from multiple lines of businesses related to infrastructure or applications; · Determine solutions outside set pr ...

The Service Desk Technicians are responsible for answering technical assistance requests coming through phone calls and emails. · L2 troubleshooting over phone and remote connectivity diagnose and solve technical hardware and software issues. · ...

Job summary · About the Company Following rapid expansion of new client initiatives the Fujitsu is seeking a skilled IT Service Desk Team Leader to join our dynamic Managed Services Team. · ...

This role requires Secret Level experience and is responsible for providing technical support to users. The Service Desk Agent will work on-site in Sainte-Anne-de-Bellevue and must be flexible with their schedule. · The job involves working as a liaison between field service pers ...

We respectfully request that third parties refrain from contacting us regarding this posting. · LABUR is supporting a client in strengthening their end-user support capabilities through a critical Service Desk initiative.Provide L1 and L2 support for hardware, software, and netwo ...

The opportunity to maintain the operation of RBC Insurance Digital Support Desk providing business and technical support for issues incident assistance and major production incidents awareness. · ...

Bilingual Service Desk Analysts provide technical support to users. They respond to incoming requests for IT support and resolve network hardware and software issues with computers. · ...

The IT Support Technician II will provide advanced L2 troubleshooting and problem resolution for escalated technical issues Manage day-to-day operations of M365 and Google Workspace tenants Participate in IT projects Provide implementation support Serve as backup support for L1 h ...

We are seeking a Retail Support Analyst (Level 2) to support store technology operations across our retail environment. · Provide Level 2 support for retail applications and store technologiesTriage,troubleshoot,and resolve incidents using ServiceNow · ...

This Desktop Support Engineer position at BGV requires handling escalated tickets from the Service Desk via Remote Desktop Support. · ...

We welcome students aboard to join our team and play a valuable role in delivering exceptional results for our customers. · Expect an exciting environment where you'll be encouraged to learn, grow, · and be recognized for your unique ideas and contributions. ...

Qui vous êtes · Vous êtes une personne orientée service, enthousiaste à l'idée de faire partie d'une organisation en pleine croissance qui permet aux meilleurs de devenir encore meilleurs. · ...

Votre nouveau rôle est celui d'Administrateur Senior Infrastructure & Cloud – Chef d'Équipe. Vous dirigerez et gérerez une équipe de professionnels de l'infrastructure hautement expérimentés tout en demeurant impliqué de manière opérationnelle dans les tâches et projets complexes ...

Provide Level 1 and Level 2 support for incidents and service requests. · ...

Manage and maintain the upfitter production schedule to ensure projects are delivered on time and aligned with customer requirements Monitor project progress and provide regular updates and reporting to the Account Manager and Manager Ensure project vehicle information (e.g. spec ...

You'll be joining the bank's Employee Technology Services team as a Help Desk Agent, providing first level support with technology products or applications. · Bilingual in English / French · Prior technical/help desk experience (1+ year experience) in Windows OS environment · ...

This is a Help Desk Agent position providing first level support with technology products or applications. · Resolve escalated client needs (internal) through service desk from multiple lines of businesses related to infrastructure or applications; · Resolve and/or further escala ...

We are seeking a motivated and collaborative IT Service Desk Manager to join our team in Montreal. · ...