Host (Banquet Captain) - Vancouver, Canada - UBC Food Services

UBC Food Services

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary
Assists catering managers and coordinators with the execution of events. Supervises and allocates the work of service staff including Waiters, Waitress and Bartenders.

Organizational Status
Reports to Catering Coordinator or Unit Manager.

Work Performed
Acts as primary liaison with client throughout the event.

Allocates, delegates and directs work to service staff throughout event.

Monitors work of service staff to ensure client s expectations are met. Works with service staff, drivers and kitchen staff to address and resolve any client issues.

Monitors service staff breaks to ensure sufficient coverage during peak times of function.

Assists with event set-up such as setting up buffet, tables and bar; pours drinks, serves meals if required; assists with event tear-down including clearing tables, breaking down the

buffet, cleaning and organizing rentals/dishes.

Picks up and returns any necessary material and event paperwork to catering office following event.

Assists the Restaurant Manager and Supervisor with restaurant operations and service

Carries out any other related duties as necessary in keeping with the qualifications and requirements of the job.

Consequence of Error/Judgement

Makes minor decisions related to allocation of work of service staff and area cleanliness; errors in decision making may negatively impact customer service.

Supervision Received
Works under general supervision and from verbal and written instructions and procedures.

Supervision Given
Allocates work, provides instruction and monitors the work of food service staff.

REQUIREMENTS:

Minimum Qualifications: High school graduation, Food Safe level 1 and Serving It Right certificates and a minimum three years of related experience or an equivalent combination of education and experience. Willingness to respect diverse perspectives, including perspectives in conflict with one's own. Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Preferred Qualifications:
Fine dining experience required (classically trained).
Familiarity with bartending duties.
Ability to make accurate and rapid calculations.
Ability to work within a team environment and provide direction on service procedures to junior staff in a restaurant and catering environment.
Effective communication, customer service and supervisory skills.
Ability to work flexible hours.
Be part of something big UBC Food Services nourishes more than 70,000 students, staff and faculty on the UBC Vancouver Campus. We shape the daily experience of thousands of customers through the highquality, healthy food we serve and every interaction we make._
By joining our diverse and skilled team, you are helping us to shatter stereotypes about institutional customer service, food quality, sustainability and workplace culture by upholding our innovative Food Values._
UBC Food Services operates 30+ locations including residence dining rooms, restaurants, markets, cafes, catering and franchises._