Veterinary Reception, Client Care - London, Canada - VCA Animal Hospitals

VCA Animal Hospitals

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Veterinary Reception, Client Care:

London, ON

Masonville Animal Hospital is currently welcoming a full-time
Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated

Create a warm and welcoming environment for our patients and pet parents
Ability to answer a multiline phone system and track and schedule appointments effectively
Placing outbound calls to pet parents for followup and future appointment bookings
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous customer service or front desk experience in hospitality is an asset
No experience with animals, no problem, so long as you love pets

What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of
Wellness and Appreciation you can thrive in
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VCA Canada Student Loan RRSP Program

Ask us more
Extensive online anytimeanywhere access to journals and textbooks
Ask us about our mobilization and handsfree radiology

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RRSP Employer 5 % Match Program - saving for your future just got easier

Paid membership and dues; Annual uniform allowance
Paid wellness days, sick days, and vacation time
Employee assistance program
Continuing education benefits; paid to learn
Referral Bonus Rewards
Etools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offering quick access to quality care
Access to amazing minicourses
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps
VCA Canada is committed to providing an inclusive and diverse workplace and is an equalopportunity employer. If you require any assistance, please let us know._