IT Administrator - Toronto, Canada - Canadian Dental Services Corp.

Canadian Dental Services Corp.

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Canadian Dental Services (CDS) is a national dental services organization that acquires, supports, improves, consolidates, and partners with industry leading dentists across Canada through carefully engineered management support systems and programs to improve practice performance and provide best in class, high quality patient care.

Our goal is to enable dentists to spend their valuable time being dentists.

Our carefully selected dental offices are leaders in clinical excellence, and in providing patients with the best treatment plan options, along with the people, technology and facilities to support them.

CDS offers employees a wealth of challenging and rewarding career opportunities.

We are a successful and fast-growing company that values diversity and innovative thinking and fosters a culture of performance and accountability.

We invest in the growth and development of our employees by offering a wide range of career paths, comprehensive training and leadership development opportunities.

We reward our employees with a unique mix of benefits.

Our employees are passionate stewards of our company, leading the way to improving the delivery of dental services across Canada.

Summary

WHAT YOU'LL DO

Execute duties in accordance with ITIL framework guidelines
Install, configure, and update hardware, software, network, and peripheral devices for the dental offices and staff of CDS.
Manage and administer servers and systems to ensure system integrity
Assemble and load servers with the Hyper-V role, understanding how networking and storage works with Hyper-V
Coordinate the troubleshooting and the support calls with external providers
Manage the preparation of technical and functional documentations for required systems
Completion of Standard Operating Procedures for relevant servers and systems
Perform root cause analysis of complex server system problems and provide corrective action
Proactively monitor backups and server logs
Work through alerts raised by alert software for proactive fixing
Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested
Identify single points of failure and to work out Disaster Recovery plans
Stay informed of latest technology and work with the Management team on potential upgrades

QUALIFICATIONS

College Diploma or University Degree in Computer Science or equivalency in education/experience
5+ years working in a similar role
MCP, MCSE, MCITP, CompTIA Server + or other related certificates an asset
Experience with servers, printers, and standardized network system
Strong written and oral communication skills along with the ability to develop and sustain positive customer relationships
Strong attention to detail along with effective analytical, problem solving, and decisionmaking skills
The ability to prioritize and work well under pressure and tight deadlines
Proficient with Windows operating systems
Ability to perform occasional physical work including lifting heavy objects
Ability to work independently and as part of a team
Willingness to work outside of normal business hours when required
Previous experience in a dental/healthcare environment considered an asset
Expertise in MSP360 Backup Solution is an asset.