Property Manager - Edmonton, Canada - Hyphen Group

Hyphen Group

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reports To
President and CEO

Summary

The Senior Property Manager serves as a liaison between the tenants and landlords, ensuring that both parties are satisfied with regards to their agreement.

This individual will be responsible to manage the staff at these properties.

This might include assigning tasks to maintenance workers or leasing agents, reviewing their performance, and providing feedback when deemed necessary.

Job Duties

Oversee daily operations of a portfolio
Train staff on tenant services and communication programs, policies, procedures and processes
Ensure high levels of customer service and communication
Prepare reports to document maintenance issues, repairs made, and other pertinent details about the status of the property
Recruit, hire, train, and supervise the staff responsible for maintaining the property
Supervise contractors to ensure they meet contractual obligations and deadlines
Review and tender all maintenance contracts as per annual budgets
Ensure all aspects of tenant lease administration, rent collection, and day to day administration operations are maintained and executed on a timely basis
Review and prepare lease documentation for all new and renewal leasing
Participate in weekly strategic operation meetings

- participate in the build out of tenant and capital improvements

Maintain regular communication with Senior Management and owners including preparation and maintenance of monthly management and financial reporting
Oversee all operations of maintenance routines
Maintain a high level of maintenance and repair standards and follow up
Conduct routine site inspections
Coordinate annual property inspections to ensure proper operation and reliability of equipment and building components
Ensure compliance with local codes, laws and other regulations
Visit properties on a regular basis to meet with current or potential tenants
Monitor service level requests from tenants and ensure they are within the scope of their leases
Overseeing the financial operations of the property such as billing tenants for rent payments, collecting rent from tenants, and depositing funds into an escrow account for taxes and other expenses
Prepare annual operating and capital budgets
Review and provide monthly property financial and operation reports to ownership.
Prepare all property tax and mortgage review requirements
Manage and advise on multiple construction and acquisition projects
Manage annual building inspections and capital projects from beginning to end
Ensure that corporate governance, environmental, health & safety policies, and procedures are compliant
Manage complex tenant issues and ensuring all tenant issues are managed efficiently and in an effective manner
Establish and maintain excellent customer relations with tenants
Where applicable, liaison with outside brokers on leasing of vacant space
Other duties as assigned

Requirements:

Postsecondary education in relative field will be considered an asset
5+ years' experience in property management
Real Estate License is required
A Registered Property Administrator or Certified Property Manager License is required
As this role may require travel within the community, a reliable vehicle is required with a valid Alberta Driver's License and Abstract
Excellent communication with tenants, contractors, and owners will be required
Knowledge of Relevant Landlord and Tenant Laws
Site development and project management experience is an asset
Ability to understand and read contracts well and draft leases
Strong organization and multitasking skills
Selfstarter who is professional and flexible in nature
Excellent customer service approach with the ability to solve problems
Marketing skills
Negotiating skills