Logistics Coordinator - Toronto, Canada - Redpath Sugar Ltd
Description
Redpath Sugar is located on Toronto's historic downtown waterfront and has been a part of Canada's heritage for more than 160 years.
Our brand is the oldest food-related trademark in Canada and is recognized across the country. Redpath Sugar is part of ASR Group, the largest cane sugar refiner in the world.OVERVIEW
The Logistics Coordinator will work as a member of the Corporate Logistics team to manage the daily trucking capacity for sugar refineries and 3rd party warehouses utilizing the company's transportation management system (TMS).
The Coordinator will monitor all carrier exceptions; including open future orders without assigned trucks and assisting ASR distribution team with refinery supply and customer changes.
KPI reporting & Budget adherence are key areas to monitor in order to drive success for this department.DETAILED ROLES & RESPONSIBILITIES
- Direct activities related to dispatching, routing, and tracking transportation for ontime pickup and delivery by utilizing TMS, SAP and other business systems.
- Lead and administrate all TMS related functions (Configuration, processes, maintenance and governance).
- Manage refinery & 3PL warehouse truck order tendering via TMS;
- Maintain the Customer Pick Up (CPU) inbox for TMS, responding to customer and carrier inquiries
- Provide TMS training and support to carriers and customers
- Redesign current daily appointment scheduling workflow
- STO entry and deletions for all 3PL activity including the Belleville bulk stock moves.
- Key player with the new drop lot for Bulk shipments at Pier 51 targeted for implementation in 2021 with utilization of Sharepoint
- Monitor carrier load allocations to carrier daily & weekly capacities, take corrective action if needed.
- Manage TMS load and rate exceptions and carrier changes with the corporate Freight Payables team
- Track and trace expedited Pre-Paid customer orders to destination
- Understanding of documentation requirements for cross border shipments, working with ASR Customs Broker on clearance of shipments and a general tariff understanding for products that get shipped outside of Canada. Work closely with ASR US and Belleville customs compliance departments.
- Conduct Spot Rate bids for new lanes or expedited loads
- Recover missed and late loads for refinery and 3PL and copackers including No shows, No accepted load, Give backs
- Communicate with carriers on order changes
- Facilitate OS&D and freight claims processes
- Communicate and collaborate with CSR teams regarding customer requirements
- Maintain and Govern the TMS configuration to include new functionality roll outs in the global TMS road map.
- Analytics, Operational reporting, Network performance and KPI's for the region
- KPI's include # loads planned & loaded daily, primary carrier/lane utilization, No-Show rate for PPD, Product cuts due to truck weight.
WORK EXPERIENCES
- Excellent interpersonal relationship skills focusing on teamwork and collaboration within all levels of the business.
- Effective Writing Skills: Communicating effectively in writing as appropriate for the needs of the audience.
- Ability to work between multiple systems at the same time.
- Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Ability to sort through large influx of information to identify relevant data needed and make correct business decisions.
- Must be capable to relate data analysis to sound business recommendations and support business case for improvements
- Advanced knowledge of spreadsheets to include Pivot tables (Excel or equivalent) and database (MS Access or equivalent).
- Technically inclined to rapidly learn new functionalities of complex information systems
METRIC MEASURED
- Movement Costs
- Cost Per Unit/ Kilometre
- Lead Time Creation
- Compliance to Routing Guide
- Utilization of Truck Capacity
- Customer
- On time to request & Perfect Order
EDUCATION REQUIREMENTS
- Bachelor's degree in business, operations management, supply chain/logistics, or other related discipline from an accredited college or university is required.
For more than 100 years, our employees have taken pride in "Making Life a Little Sweeter" by providing our customers and consumers with quality service and sugar products.
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